Disputes Associate

1 week ago


Salt Lake Kolkata West Bengal, India UnPay (Unnatim Payments Private Limited) Full time

'Unpay' is a trusted partner in navigating the future of seamless financial interactions. The company is committed towards innovating, providing security and user-centric software and services that helps to redefine the journey in the Fintech landscape.

**Responsibilities at 'Unpay'**

1. Resolving customer complaints on disputes and chargebacks

2. Identifying and managing the risks factors that lead to disputes

3. Assist in managing clients and communication of legal advice

4. Participate in dispute resolution, court hearings, arbitrations and negotiations with the merchants

**Requirements**:
1. Strong analytical skills and ability to work under pressure

2. Excellent communication and good interpersonal skills

3. Proactive approach to learning and development

4. Banking experience of 1-2 years preferred

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹180,000.00 - ₹216,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9147065083


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