Csa (Customer Service Associate)

2 days ago

Jaipur Rajasthan, India Hire Lab Career Solutions Full time

**Job Title**: Customer Service Associate (Executive)
**Location**: Jaipur

**Process**:Chat & Voice
**Experience**: Min. 06 Months BPO experience

**Preferred Experience**: BPO Hospitality(International Hotels ,Resorts) Background **/**Tech Support ( POS Knowledge)/Clinical background / Healthcare / Worked in Health care accounts
**Qualification**: Graduation / Undergraduation
**Language Proficiency**: Excellent English Communication (Written & Verbal)

**Responsibilities**:

- Handle inbound and outbound customer calls professionally.
- Address customer queries, concerns, and complaints efficiently.
- Provide accurate information and resolve issues promptly.
- Maintain records of interactions and follow up when necessary.
- Ensure a high level of customer satisfaction through quality service.

**Shifts**:

- **Rotational Shifts**:

- **5.5 Days Working**:

- **Cab facility available**

**Note**: At Hire Lab Career Solutions, we connect talented professionals with the right opportunities at no cost to job seekers. We never request payments or fees throughout the hiring process.

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

**Experience**:

- Customer support: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

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