Telesales Executive

2 days ago

Dugri Ludhiana Punjab, India Skill Mapping Careers Full time

A telesales representative's job description includes a variety of responsibilities, such as:

- Generating salesTelesales representatives make sales by closing purchases over the phone. They also qualify prospects who are ready to buy or may be persuaded to buy.
- Maintaining customer relationshipsTelesales representatives maintain positive relationships with clients and provide good customer service. They may also keep customers updated on new offers.
- Following sales strategiesTelesales representatives follow sales scripts and strategies, but may also improvise when needed.
- Recording conversationsTelesales representatives record conversations, including customer feedback, purchase orders, and queries.
- Researching products and servicesTelesales representatives learn about products and services, including their specifications, benefits, and industry trends.
- Preparing sales reportsTelesales representatives prepare sales reports and compare competitors' offers.
- Handling customer queriesTelesales representatives liaise with other departments to address customer queries and complaints.

Telesales representatives should be patient, friendly, and have good time management skills. They should also have strong interpersonal, communication, presentation, and negotiation skills.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- english (preferred)

Work Location: In person

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