
Customer Support Executive
1 week ago
**Key Responsibilities**:
- Provide accurate information about products, services, policies, and procedures.
- Resolve customer complaints and issues in a timely and professional manner.
- Maintain records of customer interactions, feedback, and transactions.
- Coordinate with internal teams to ensure customer needs are addressed effectively.
- Follow up with customers to ensure their issues are fully resolved and they are satisfied.
- Meet performance targets such as response time, resolution rate, and customer satisfaction.
- Escalate complex issues to higher authorities when required.
- Continuously update knowledge of company products, services, and policies.
Pay: ₹10,000.00 - ₹12,000.00 per month
**Benefits**:
- Paid time off
Work Location: In person
**Speak with the employer**
+91 7383165497
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