Call Center Representative

5 days ago

Guntur, India Akrosoft solutions Pvt Ltd Full time

Location: Guntur; India | Full-time / Contract | ₹1.8 lakhs P.A. + Attractive Incentives

Are you a people-person with a passion for customer service and sales? Join our growing team as a **Call Center Representative**, where you'll play a vital role in delivering exceptional customer experiences and driving revenue through effective communication.

What You’ll Do:

- Answer inbound and/or make outbound calls to assist customers
- Build rapport, actively listen, and resolve inquiries or complaints professionally
- Provide product information, upsell/cross-sell solutions, and close sales when appropriate
- Document customer interactions accurately in our system
- Collaborate with team members and participate in ongoing training

What We’re Looking For:

- Fluent in **spoken and written English**:

- Comfortable working **night shifts**:

- **Customer-focused** and **sales-driven** mindset
- Strong communication and problem-solving skills
- A positive attitude and eagerness to learn

Preferred But Not Required:

- Previous **call center** or **pharmaceutical sales** experience
- Willingness to undergo comprehensive training

Why Join Us?
- Competitive **salary + performance-based incentives**:

- Supportive and collaborative team environment
- Growth opportunities within a fast-paced industry
- Continuous skill development and training

Ready to be the voice of a company that values its people and customers?

Let’s build something great together.

Industry
- Outsourcing and Offshoring Consulting

Employment Type

Full-time

**Job Types**: Full-time, Permanent

Pay: From ₹15,000.00 per month

Schedule:

- Night shift
- US shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

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