Tele Call

3 hours ago

Guntur, Andhra Pradesh, India All companies are Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Company Description

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Role Description

This is a full-time on-site role for a Tele Call professional located in Guntur and Hyderabad. The Tele Call professional will be responsible for managing outbound and inbound calls, assisting customers with their inquiries, providing product and service information, and ensuring customer satisfaction. Additional responsibilities include recording details of inquiries, complaints, and comments, as well as handling and resolving customer complaints. The role may also involve promoting products and services through targeted customer interactions.

Qualifications

  • Excellent verbal communication and interpersonal skills
  • Customer service and conflict resolution skills
  • Proficiency in using call center software and other relevant computer applications
  • Ability to work independently and as part of a team
  • Strong organizational skills and attention to detail
  • Previous experience in a call center or customer service environment is a plus
  • High school diploma or equivalent
  • Fluency in English and other local languages will be beneficial

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