Wfh Customer Support

1 week ago

Chennai, India Hoopoe Infoedge Pvt Ltd Full time

WE ARE HIRING FOR WORK FROM HOME

ROLE : CUSTOMER SUPPORT

QUALIFICATION : GRADUATION MUST

SHIFT: ROTATIONAL SHIFT

EXPERIENCE : 1 YEAR EXPERIENCE IN ANY CUSTOMER SUPPORT (WITH PROPER DOCUMENTS)

LANGUAGES: HINDI WITH ENGLISH (FLUENT IN BOTH LANGUAGES)

**Roles and Responsibilities**:
Answer inbound customer calls

Handle renewals and cancellations

Provide account information and status

Provide workflow assistance

Manage all customer issues and requests

Develop and improve customer experience

Work with IT and Finance teams to resolve customer issues

Manage complaints

**REQUIREMENTS**:
LAPTOP OR PC MANDATORY

WITH CORE CONFIGURATION i5 AND WINDOWS 10, 8 GB RAM

USB HEADSET

WIFI CONNECTION WITH 20 MBPS UPLOAD AND DOWNLOAD

FOR MORE DETAILS CONTACT HR - 7200585283 (Mathumitha)

**Salary**: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

**Speak with the employer**
+91 7200585283

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