Client Servicing Executive

3 days ago


Sion Mumbai Maharashtra, India HR POWER PAK Full time

J**ob Title: Client Servicing Executive (Travel & Events)**

**Location: Sion**

**Experience: 2-4 years**

**Job Description**:
We are looking for a Client Servicing Executive with a passion for travel and events to join our team. As a Client Servicing Executive, you will be responsible for managing client relationships, coordinating travel arrangements, and ensuring the successful execution of events. This role requires strong communication skills, attention to detail, and a customer-centric approach.

**Responsibilities**:

- Client Relationship Management:

- Act as the main point of contact for assigned clients, understanding their needs, preferences, and objectives.
- Build and maintain strong relationships with clients through regular communication, meetings, and updates.
- Understand client requirements and preferences for travel and events, providing personalized recommendations and solutions.
- Proactively address client concerns, resolve issues, and ensure high levels of customer satisfaction.
- Travel Coordination:

- Coordinate travel arrangements for clients, including flights, accommodations, transportation, and activities.
- Research destinations, hotels, and activities to create customized travel itineraries based on client preferences and budgets.
- Ensure all travel arrangements are booked accurately and efficiently, providing clients with detailed itineraries and information.
- Event Management Support:

- Assist in the planning and execution of events, including corporate meetings, conferences, incentive trips, and special events.
- Liaise with vendors, venues, and suppliers to coordinate event logistics, such as catering, audiovisual, décor, and entertainment.
- Support onsite event management, ensuring smooth operations, timely execution, and high-quality customer service.
- Collaborate with the events team to develop creative concepts, themes, and experiences that meet client objectives.
- Administrative Tasks:

- Maintain accurate records of client interactions, travel bookings, and event details in CRM software.
- Prepare and deliver client proposals, contracts, and agreements in a timely manner, ensuring accuracy and compliance.
- Handle invoicing, billing, and payment processing for client accounts, following company procedures and policies.

**Salary**: ₹20,000.00 - ₹60,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- client servicing: 3 years (preferred)

Work Location: In person

**Speak with the employer**

+91 8452950795



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