Customer Support Executive

2 weeks ago

Vikhroli Mumbai Maharashtra, India Wildship Enterprises Private Limited Full time

Company Name:

- Wildship Enterprises Private Limited
Location:

- Mumbai-Vikhroli

**Join the Svastika Team at Wildship Enterprises**

Wildship Enterprises (parent company of **Svastika**) is looking for a **Customer Support Executive** to join our growing team. Svastika is a brand that blends culture, spirituality, and style - and we need someone who can be the **voice of our customers** and handle their queries with care.

**Role: Customer Support Executive**

**What You’ll Do**:

- Solve issues related to products, orders, or delivery in a polite and clear way.
- Keep customer records updated in our system.
- Coordinate with teams like logistics and operations to solve customer problems.
- Follow up with customers to make sure their issues are solved.
- Share feedback and ideas to improve customer service.

**What We’re Looking For**:

- Good communication skills (English + Hindi).
- Experience in customer support (e-commerce/D2C preferred but not compulsory).
- Friendly, patient, and problem-solving attitude.
- **Qualification**: Graduate preferred (Undergraduates can also apply).

**Work Details**:

- **Working Days**: Monday to Saturday
- **Work Timings**:

- Monday to Friday**:10:00 AM - 7:00 PM**:

- Saturday**:10:00 AM - 3:00 PM** (2 Saturdays half-day on-site, 2 Saturdays WFH)

**Salary / Budget: ₹10,000 - ₹18,000 per monthWhy Join Us?**
- Friendly and supportive work culture.
- Chance to learn and grow in your career.
- Opportunity to work with a meaningful and fast-growing brand.

Contact: 8879062193

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Paid time off

Work Location: In person

**Speak with the employer**
+91 8879062193

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