Customer Care Executive

6 days ago


Chandigarh Chandigarh, India Panmlabs Full time

Selected intern's day-to-day responsibilities include:
1. Respond promptly and empathetically to inbound WhatsApp inquiries.
2. Actively listen and ask clarifying questions to deeply understand the customer's specific pain points, lifestyle, and needs.
4. Recommend the most appropriate Woonac product(s) based on the individual customer's situation.
5. Clearly explain product usage and benefits in simple, reassuring language.
6. Handle customer concerns or follow-up questions with patience and care.
7. Maintain accurate records of interactions (simple CRM or spreadsheet initially).
8. Gather customer feedback to share with the product/marketing team.

**Job Types**: Full-time, Permanent, Fresher, Internship
Contract length: 6 months

Pay: ₹11,855.54 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7027411999



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