Associate Architect

Job Description

Hi, I'm

Veena Usulkar

, your Recruiter. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary.

Channel the power of YOU as the next Full-Time Associate Architect - Telecom Integration at CSG.

Who will love this job
- A hybrid - you excel when you can choose your work style - remote, in-office, or a combination of both
- An analyzer - you enjoy making sense of data and making it meaningful for others to understand
- A thinker - you take advantage of resources and implement ideas in new ways to find solutions
- An empath - you know how to connect and communicate with different audiences
- A producer - you're comfortable quickly switching context and adapting

What you'll do
- Coordinates with development and test teams to keep the deliverables on target and on time.
- Assists in managing technical customer interactions from kick off through UAT.
- Responsible for gathering, designing, and documenting customer requirements that meet the client’s needs, and fits within the OSS/BSS infrastructure.
- Primary scope of solution delivery includes optimum configuration of Ascendon, Integration of Ascendon to Operator IT systems, business logic implementation for product capability extension
- Cloud Solutions expertise in AWS
- Technical lead for project teams on Feature to design decomposition, high and low level designs, coding and testing processes and automation
- Coordination between client-facing team and offshore delivery team
- DevOps Experience and Culture - Design and deliver ops friendly solutions for good observability & monitorability and supporting operations as they evolve into production
- This is a hands-on role, a strong interest and inclination to deep dive as necessary to understand problem areas and fix end to end is key requirement.Experience in delivery lifecycle from Definition through Delivery including
- Enabler and coach for delivery teams in domain, technology. Solid team leadership skills to exchange ideas and create a common understanding of project work from conception through issue resolution.
- Assist the lead architect and project management with task scheduling and resource requests.


You should have
- A Bachelor's degree in business, related field, or equivalent experience with over 8 years of experience in Software Development.
- Strong experience in backend technologies.Net C#
- Cloud experience in AWS services for compute/store/networking, micro services and containerization, preferably AWS Certified
- Experience in REST HTTP2
- Experience in Postman
- Observability / Logging / tracing
- Enterprise Architecture exposure / certification in TMF eTOm or other
- Terraform / Azure DevOps / CICD pipelines
- SafeAgile experience
- Understanding of Telecom/Wireless OSS/BSS Architecture / Design / Delivery Expertise
- Knowledge of Fulfilment/Assurance and Billing, MNP business processes
- Experience in catalog/order management/rating/billing/invoicing/treatment/MNP areas and real time charging.
- Experience in standards such as TMF, 3GPP, Enterprise Architecture, DevOps.
- Strong design skills with ability to document the designs.

Perks & Benefits
- Work from Home, in-office, or hybrid
- Paid Vacation, Volunteer, Compassionate, and Holiday Time Off
- Insurance coverage for the family including in-laws, group personal accident and term life insurance policy
- Employee Insurance Top-Up
- Tele consultation
- Emotional and Mental Well-being Support
- Parental Leave
- Education and Internet reimbursement

Our Story

For over 40 years, we've serviced the world's most recognizable brands with future-ready solutions in customer engagement, revenue management, and payments that make ordinary customer experiences extraordinary. As a trusted technology provider in telecommunications, retail, financial services, and healthcare, our solutions impact over 900 customers in over 120 countries. Over 5,000 customer-obsessed CSGers in more than 20 countries made it possible and helped reach our $1 billion in revenue milestone.

Our Way of Life

Our people power a culture of integrity, innovation, and impact. In return, we power our people with the choice to work from home, in-office, or a hybrid work combination that integrates well with their lifestyle. You'll find CSGers exercising this choice at most of our

locations

worldwide.

We are committed to building and nurturing a diverse, supportive, and inclusive work environment where individuality is valued, and our people can flourish. We believe our workforce should reflect the world we live in and that we are stronger because of our differences. By embracing different backgrounds, attributes, experiences, and