Inside Sales Executive

4 days ago

Kochi Kerala, India Mykare Health Full time

**Key Responsibilities**:
**Lead Conversion**:

- Convert inbound leads into surgical consultations through effective communication, active listening, and objection handling.
- Proactively follow up with leads to address their concerns and provide solutions.

**Cold Calling and Pitching**:

- Initiate outbound calls to potential leads, introducing our healthcare consulting services in a clear and persuasive manner.
- Tailor your pitch to address individual patient needs and objections.

**Consultative Selling**:

- Develop a deep understanding of patients' pain points, concerns, and healthcare requirements.
- Employ a consultative sales approach to provide information, build trust, and guide patients toward informed decisions.

**Objection Handling**:

- Effectively address patient objections and concerns with empathy, providing information and solutions that alleviate their doubts.
- Overcome objections with a patient-centric approach.

**Coordination and Support**:

- Assist patients in coordinating surgical procedures, including scheduling, pre-operative guidance, and post-operative support.
- Provide exceptional customer service to ensure a smooth and positive patient experience.

**Sales Strategy**:

- Collaborate with the sales and marketing teams to refine and implement effective sales strategies.
- Continuously improve sales processes to enhance lead conversion rates.

**Qualifications**:

- Any bachelor's degree or equivalent work experience.
- Proven experience in inside sales, preferably in healthcare consulting or a related field.
- Exceptional cold calling, objection handling, and consultative selling skills.
- Deep understanding of healthcare procedures, patient concerns, and decision-making processes.
- Outstanding communication, interpersonal, and empathy skills.
- Results-driven, self-motivated, and adaptable to evolving circumstances.

**Additional Requirements**:

- Proficiency with CRM software and sales analytics tools.
- Ability to work effectively both independently and as part of a team.
- Willingness to adapt to new healthcare technologies and services.
- Flexibility in adapting to evolving circumstances and market dynamics.

Pay: ₹16,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: In person

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