Delivery Advisor

1 week ago

Noida, India NTT DATA Full time

Role Responsibilities
- Provide supervision and management to a medium to large sized team of IT Asset Management professionals.
- Administers policies and guidelines that directly affect team work activities.
- Establishes deadlines for completing assignments.
- Provide coaching, career path planning and mentoring to team.
- Create and provide ongoing feedback and reviews to individuals.
- Strong ability to motivate, direct and lead others.
- Organizational skills to provide leadership and direction to team
- Take the lead role in managing client relationships.
- Provide direction to team members on delivery management best practices and process improvement opportunities.
- Resolves escalated problems to maintain strong client experience levels.
- Manages escalation as per agreed escalation matrix.
- Manage and control expenses for the organization while ensuring resource optimization.
- Ensures team achieves performance and client service metrics.
- Identifies opportunities for growth and innovation.
- Ability to manage delivery costs to plan.
- Ability to multi-task in a dynamic environment.
- Ability to lead cross-functional delivery teams.
- Demonstrated attentiveness to quality and productivity.
- Strong analytical, problem solving, negotiation and organizational skills.
- Demonstrated ability to successfully manage and lead third party relationships.
- Experienced organizing and planning skills to effectively manage a team

**Requirements**:

- 10 or more years of relevant experience.
- Previous leadership or managerial experience.
- Experience working within global teams
- Demonstrated track record of delivering high quality services to customers
- Experience in project management and customer management
- Proactive and self-motivated
- Solid analytical, organizational and interpersonal skills
- Proven experience leading global services within challenging and complex environments, and possess the ability to work effectively across multiple groups and stakeholders, particularly executives Fluent in writing and speaking English and Spanish languages.

Preferences
- An Industry Certification such as Certified IT Asset Manager (CITAM), Certified Software Asset Management (CSAM) or Certified Hardware Asset Management (CHAMP)
- Working knowledge of service desk and field service operations
- Experience implementing and/or using Flexera Flexnet Manager Platform or ServiceNow
- Graduate in any discipline (technical field preferred)
- ITIL certification
- Experience working in a managed services environment
- Ability to learn new technologies, tools and processes quickly

  • Delivery Advisor

    6 days ago

    Noida, India NTT DATA Full time

    **"Delivery Advisor" **to join our team in **"India".** **Role Responsibilities** - Manage Technical Support Team - Lead a team of technical support specialists. They provide support, supervise staff, and provide direction and mentorship in tech support and service delivery. - Implement Best Practices - Research and implement best practices in help desk and...

  • Service Advisor

    22 hours ago

    Noida, India GO Mechanic Full time

    **Go Mechanic is Hiring Service Advisor** **Designation: Service Advisor** **Experience: 0-5 years** **Location: Noida** **Salary: 19K-22K** **Role & Responsibility** - Schedule and arrange appointment with the customers/clients. - Receive and create job orders. - Coordinate between the customers & garage. - keep check on quality and make preparations...

  • Delivery Advisor

    6 days ago

    Noida, India Hashmap Full time

    **Role Responsibilities** - Manage Technical Support Team - Lead a team of technical support specialists. They provide support, supervise staff, and provide direction and mentorship in tech support and service delivery. - Implement Best Practices - Research and implement best practices in help desk and IT support. They also ensure policies and procedures are...

  • Global Compensations Advisor

    2 weeks ago

    Noida, Uttar Pradesh, India NTT DATA Global Delivery Services Ltd Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Global Compensations Advisor Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. ...

  • Network Security Advisor

    1 week ago

    Noida, Uttar Pradesh, India NTT DATA Global Delivery Services Ltd Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Zscaler - Network Security Advisor Req ID: 338102 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Zscaler - Network Security Advisor to join our team in noida, Uttar Pradesh...

  • Service Delivery Advisor

    1 week ago

    Noida, Uttar Pradesh, India Gloplax Solutions Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Position Objective: The Service Delivery Advisor aims to deliver and optimise the onboarding and lifecycle management processes for clients, suppliers, and contractors, and is responsible for maintaining compliance, operational efficiency, and stakeholder satisfaction by delivering accurate, timely, and collaborative support across all key processes.Key...

  • Software Development Advisor

    1 week ago

    Noida, Uttar Pradesh, India NTT DATA Global Delivery Services Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Software Development Advisor Req ID: 342517 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Software Development Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India...

  • Account Service Advisor

    1 week ago

    Noida, India NTT DATA Full time

    We are currently seeking an Account Service Advisor to join our team in India. Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis. Responsibilities include the management and oversight of service delivery processes,...

  • Software Development Specialist Advisor

    2 days ago

    Noida, Uttar Pradesh, India NTT DATA Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Delivery & Execution Own end-to-end delivery of technical programs and solutions, ensuring quality, scalability, and timeliness. Manage cross-functional teams across cloud, DevOps, platforms, databases, and application security. Drive continuous improvement in delivery processes and engineering practices. Provide architectural oversight on solutions...

  • Director - Delivery

    1 week ago

    Noida, Uttar Pradesh, India Solutionara Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About SolutionaraSolutionara is a trusted IT consulting and technology services partner helping enterprises unify strategy and execution to accelerate transformation. We enable organizations to build resilient technology foundations, modernize operations, harness data intelligence, and embrace AI-driven innovation.Headquartered in Texas, with a Global...