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Customer Service Advisor
3 weeks ago
A Customer Service Advisor’s primary goal is to resolve all customer queries and ensure that customers are satisfied with the company’s service or products. Their main duties and responsibilities include:
- Responding to customer complaints
- Escalating problems to the technical team or other members of the product team
- Updating customer information in the company database
- Providing information about new and existing products and services
- Tracking and processing new orders and refunds
- Making sales and processing payments, when necessary
- Performing administrative tasks as assigned by the Supervisor
**Salary**: ₹180,000.00 - ₹300,000.00 per year
**Benefits**:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Shift allowance
Ability to commute/relocate:
- Ullagaram, Madipakkam., Chennai - 600091, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 3 years (required)
- Customer service: 2 years (required)
**Language**:
- English (required)
- Hindi (required)
**Speak with the employer**
+91 9884755577