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Customer Service Advisor

3 weeks ago

Chennai, India Ayn Technologies Pvt.Ltd Full time

A Customer Service Advisor’s primary goal is to resolve all customer queries and ensure that customers are satisfied with the company’s service or products. Their main duties and responsibilities include:

- Responding to customer complaints
- Escalating problems to the technical team or other members of the product team
- Updating customer information in the company database
- Providing information about new and existing products and services
- Tracking and processing new orders and refunds
- Making sales and processing payments, when necessary
- Performing administrative tasks as assigned by the Supervisor

**Salary**: ₹180,000.00 - ₹300,000.00 per year

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Shift allowance

Ability to commute/relocate:

- Ullagaram, Madipakkam., Chennai - 600091, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 3 years (required)
- Customer service: 2 years (required)

**Language**:

- English (required)
- Hindi (required)

**Speak with the employer**
+91 9884755577