Service Advisor

2 days ago

Chennai, Tamil Nadu, India Raam Ather Full time ₹ 6,00,000 - ₹ 8,00,000 per year

Job Description:

We are looking for an experienced and customer-focused Service Advisor to join our two-wheeler dealership team. The ideal candidate will be responsible for handling customer interactions, managing service requirements, and ensuring timely and quality vehicle servicing.

Roles and Responsibilities:

  • Attend and understand customer service requirements.
  • Prepare job cards and record customer complaints.
  • Coordinate with technicians and ensure timely vehicle delivery.
  • Communicate job status and cost estimates to customers.
  • Ensure quality service and customer satisfaction.
  • Handle billing, payments, and maintain service records.
  • Achieve service and customer satisfaction targets.

Key Skills:

  • Strong communication and customer service skills.
  • Good technical knowledge of two-wheelers.
  • Positive attitude and teamwork skills.

Qualification:

  • Diploma / ITI / B.Tech in Automobile or Mechanical Engineering.
  • 1-2 years of experience as a Service Advisor in a Two-Wheeler dealership.

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