
Tele Calling Executive
1 week ago
**Job Title**: Telecalling Executive
**Experience**: 1-2 Years
**Location**: [Gurgaon]
**Job Type**: Full-Time
**Industry**: [Real Estate ]
**Job Summary**:
We are looking for an enthusiastic **Telecalling Executive** with 1-2 years of experience to handle outbound and/or inbound calls and convert leads into potential customers. You will play a key role in maintaining customer relationships and achieving business targets through effective communication.
**Key Responsibilities**:
- Make outbound calls to potential or existing customers to inform them about products/services.
- Follow up on leads and maintain a strong pipeline of prospects.
- Understand customer requirements and provide appropriate solutions.
- Maintain accurate records of calls, leads, and customer feedback.
- Handle customer queries and resolve issues promptly.
- Meet daily/weekly/monthly targets for calls and conversions.
- Work closely with the sales or marketing team for campaign execution.
- Maintain a polite, professional tone during all customer interactions.
**Required Skills**:
- Excellent verbal communication skills in [English/Hindi/Regional Language].
- Ability to handle rejections and remain motivated.
- Good convincing and negotiation skills.
- Proficient in MS Excel, CRM tools (optional but preferred).
- Strong listening and problem-solving abilities.
- Positive attitude and ability to work under pressure.
**Qualifications**:
- Minimum 12th pass or Graduate in any stream.
- 1-2 years of experience in telecalling / telesales / customer support.
- Experience in [Real Estate] is a plus.
Pay: ₹18,000.00 - ₹20,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
- Morning shift
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
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