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Client Co-ordinator
2 weeks ago
Exp: 1-3 years
**Overview**:
The Client Coordinator plays a crucial role in ensuring client satisfaction and maintaining strong client relationships. This position requires exceptional communication and organizational skills as well as the ability to handle multiple tasks simultaneously.Key Responsibilities:
- Act as the main point of contact for client inquiries and concerns
- Manage and maintain strong relationships with clients
- Coordinate client meetings, appointments, and follow-ups
- Handle client documentation, contracts, and agreements
- Collaborate with internal teams to ensure client needs are met
- Provide regular updates and reports to clients
- Address and resolve client issues in a timely manner
- Assist in the onboarding of new clients
- Ensure client satisfaction through effective communication
- Monitor and track client accounts and activities
- Identify opportunities for client growth and retention
- Ensure compliance with client requirements and agreements
- Assist in the development and implementation of client strategies
- Manage client databases and records
- Stay updated on industry trends and client needs
**Required Qualifications**:
- Bachelor's degree in Business Administration, Marketing, or related field
- Proven experience in client management or customer service
- Excellent written and verbal communication skills
- Strong organizational and multitasking abilities
- Ability to build and maintain effective client relationships
- Proficiency in CRM software and MS Office suite
- Problem-solving and conflict resolution skills
- Ability to work collaboratively in a team environment
- Attention to detail and accuracy in client documentation
- Understanding of sales and marketing principles
- Ability to adapt to fast-paced and dynamic work environments
- Knowledge of client management best practices
- Ability to prioritize and meet deadlines effectively
- Strong business acumen and negotiation skills
- Willingness to travel for client meetings and events when necessary
Pay: ₹15,000.00 - ₹29,209.05 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person