Dispatch Supervisor

2 weeks ago

Sriperumpudur Chennai Tamil Nadu, India Sun Industrial Plastics Full time

Receive and review sales orders from the customer, ensuring accuracy and completeness.
- Coordinate with the stores team to prepare and pack tile orders according to specifications.
- Schedule dispatch and delivery of products based on customer requirements and priority levels.
- Ensure proper labelling and documentation for all shipments, including delivery notes, invoices, and packing lists.

**2. Logistics Management**:

- Plan and optimize delivery routes to ensure timely and cost-effective transportation
- Monitor real-time status of deliveries and provide updates to the customer team and customers as needed.
- Handle any logistics issues, such as delays or damages, and take prompt action to resolve them.

**3. Inventory Control & Stock Management**:

- Work closely with the inventory team to ensure sufficient stock levels for timely dispatch of orders.
- Conduct regular checks on dispatched items to prevent discrepancies between inventory records and actual stock.
- Assist in maintaining accurate records of dispatched orders, returned goods, and damaged products.
- Update the inventory management system with dispatch details and stock movements.

**4. Customer Coordination & Support**:

- Communicate with customer to confirm delivery schedules and provide updates on order status.
- Handle customer inquiries related to delivery times, order tracking, and any issues with received products.
- Collect and process delivery feedback from customers to identify areas for improvement.
- Collaborate with the customer team to address any customer concerns related to product quality or delivery delays.

**5. Documentation & Compliance**:

- Maintain comprehensive records of all dispatched goods, including order details, delivery receipts, Pdi reports and invoices.
- Ensure all dispatch-related documents are accurate and comply with company policies and legal requirements.
- Prepare and submit daily and weekly dispatch reports to the plant head
- Coordinate with the finance team for processing payments related to transportation and delivery services.

**6. Vehicle & Driver Management**:

- Monitor the condition and availability of company vehicles used for deliveries.
- Coordinate with drivers to ensure they follow safety protocols, delivery schedules, and company guidelines.
- Maintain records of vehicle usage, fuel consumption, and maintenance schedules.
- Assist in arranging regular vehicle maintenance to ensure safe and efficient operations.

Pay: From ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 5 years (preferred)

Work Location: In person

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