Tele Caller Executive Female

2 weeks ago

Sultanpur, India KG Web Infotech Full time

**1. Initiating Outbound Calls**:

- Proactively make outbound calls to prospective customers, leads, or clients based on a provided database or list.
- Conduct introductory calls to introduce company products, services, or promotional offers.
- Use a script or guided communication to ensure consistency in delivery while adapting to different customer responses.

**2. Lead Generation and Prospecting**:

- Identify and qualify potential leads through outbound calls by engaging with new customers.
- Gather relevant information to assess customer needs and match them with suitable products or services.
- Build and maintain a database of prospects for future marketing campaigns and sales efforts.

**3. Product/Service Promotion**:

- Present and explain the features, benefits, and pricing of the company’s products or services.
- Clearly communicate any current promotions, offers, or discounts to drive interest and urgency.
- Encourage potential customers to make purchases or take a specific action, such as signing up for a trial or meeting with the sales team.

**4. Handling Customer Objections**:

- Address and overcome customer objections with persuasive and professional communication.
- Offer solutions, incentives, or alternatives to mitigate customer concerns and secure interest.
- Keep discussions focused on how the product/service can meet the customer’s needs.

**5. Achieving Sales Targets**:

- Meet or exceed daily, weekly, or monthly call and conversion targets set by management.
- Closely follow up on leads and work towards converting them into sales or appointments.
- Maintain motivation to reach individual and team goals while adhering to company policies and procedures.

**6. Appointment Scheduling**:

- Set up appointments for sales representatives or business development teams, if applicable.
- Coordinate between the prospect and the company’s sales team to ensure seamless transitions and meetings.
- Ensure all appointment details are accurately captured and shared with relevant team members.

**7. Data Entry and CRM Management**:

- Log all calls, interactions, and customer details into the CRM system accurately and promptly.
- Record important customer feedback, queries, and responses for future reference and follow-up.
- Update and maintain an organized database to ensure no leads are missed or forgotten.

**8. Following Up with Leads**:

- Conduct follow-up calls as necessary to remind leads of promotions or check on interest levels.
- Keep a record of past interactions and progress for every lead to maintain continuity in communication.
- Use follow-up calls to build rapport and reinforce the value of the company’s products or services.

Pay: ₹8,086.00 - ₹29,851.87 per month

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: Remote

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