Customer Care Associate

5 days ago


Gurgaon, India Hoopoe Infoedge Pvt Ltd Full time

We are Hiring

**Role : Customer Care Associate**

**Location: Gurugram, Haryana**

**Language : Marathi and Telugu**

Qualification: 12th / Graduate

Experience: 0- 1 year

Salary : 15k - 18k CTC

Shift : General shift and Rotational Week off

**Roles and Responsibilities**:
Understanding the products and services provided by the company.

Preparing company policies and procedures.

Developing training lessons with service delivery systems.

Managing a team of Customer Support Representatives.

Resolving customer complaints and queries.

Providing detailed information to customers.

Monitoring the performance of individual representatives.

**NOTE : Work from office only**

For more details CONTACT: HR - 7200585283 (Mathumitha)

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Udyog Vihar, Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 7200585283



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