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Client Servicing Executive

2 weeks ago


Mumbai, India RNN Consultant Full time

**Role**: Client Service Representative

**Industry**: Exports

**Job Location**: Ambernath, Mumbai

**Experience:**:2 - 4 years in Client Relationship

**Qualification**:Graduate

**Responsibility**:

- Ensuring a positive and professional client service experience.
- Directing client complaints or complex queries to relevant departments promptly.
- Providing clients with technical assistance on products and services.
- Expediting serious issues to management toward prompt resolution.
- Building positive client relations by checking in regularly and following up on active processes.
- Maintaining client records and documenting processes.
- Identifying potential client services concerns and facilitating proactive intervention steps.
- Keeping track of new products on offer and emerging trends in client services.
- Recommending product improvements based on client services feedback.

**Salary**: ₹20,000.00 - ₹40,000.00 per month

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)