Scrum Master Ii

Role Proficiency:
Partner with two to three business and technology teams to plan and execute their tactical and strategic work; delivering the vision of the business. Coach mentor and train multiple teams to deliver quality products and services. Work experience with scale.

Outcomes:

- Collaborate with Product Owners and multiple product teams with varying levels of Agile maturity to define product goals backlogs and roadmaps
- Team coordination: Ensure teams operate with agreed team cadence. Provide support to help teams reflect learn and improve on their Agile practice
- Dependency coordination: Work with teams to identify and manage interactive dependencies within a complex systems environment
- Track and manage team Visual Management Boards: Help teams to maintain their team data and collateral; keeping relevant over time to changing needs of the business
- Continuous improvement: Provide mentoring support to Product Owners and team members to refine their understanding of Agile practices
- Support Product Owners in each team to engage inform influence and negotiate with stakeholders; using product backlogs (prioritized based on value) as the basis for discussions.
- Act as a role model for Scrum Masters and Agile champion. Contribute to expanding the understanding and practice of Agile principles and values throughout the entire organization
- Work with the teams to identify and mitigate impediments and risks to the program
- Lead the teams through Agile training and enablement sessions.
- Experience working at scale as a Scrum Master for squads that operate following scaling operating models (programs tribes portfolios release trains etc..)

Measures of Outcomes:

- Percent of increase in Agile maturity as defined by the maturity tools i.e. adoption of Agile practices and participation within the team
- Percent of achievement in OKRs or KPIs as defined for project / program
- Number of contributions to Scrum Master guilds to improve Agile adoption; creating sustainability

Outputs Expected:
Change Agent:

- Facilitate team events to drive Agile practices (e.g. daily stand up
sprint planning
sprint reviews and sprint retrospectives).
- Conduct regular check-ins with all team members to provide performance feedback and offer coaching and mentoring
- Create and maintain team metrics to monitor and measure teams performance (e.g. Velocity
Burndown
CFD’s
cycle time
etc)
- Coach the team
the product owner and business stakeholders on Agile practices and processes (e.g. methodology
acceptance criteria
user stories
estimation
etc.)
- Provide training to the team on Agile concepts
various practices and frameworks
as required
- Effectively use a variety of collaboration tools (e.g. Mural
Miro
MS Teams
Zoom
etc) to stimulate collaboration and transparency
- Work closely with all teams in prioritization and planning new improvements initiatives.

while implementing action items for continuous improvement)
- Coach
mentor and train junior Scrum Masters and new Product Owners.
- Schedule and deliver Agile related training to the organization.

Skill Examples:

- Understand the business requirements and interact with SMEs at various stages of development
- Understand the customer's technology landscape and requirements
- Identify improvements for the release management process release schedule and plan
- Understand RACI Matrix and Governance Framework for related projects
- Promote continuous knowledge management
- The ability to cut through unnecessary work and focus only on the essentials
- Exhibits sound judgment under pressure with the ability to remain calm under stress
- Possesses motivation and coaching skills; guiding and supporting teams throughout a project
- The ability to think and make decisions quickly in rapidly changing circumstances
- A true Servant leader with the relevant skills and competencies
- The ability to work with challenging clients and stakeholders
- Demonstrate conflict resolution skills to effectively facilitate the team business stakeholders and project delivery.

Knowledge Examples:

- Passion for Agile software development.
- Understanding of fundamentals of software development processes and procedures.
- Recognizing the value of commitments to delivery made by a development team.
- Comprehension of incremental delivery and the benefit of metrics.
- Understand the necessity of backlog tracking and grooming burndown metrics velocity and task definition.
- Familiarity with common Agile practices and better development practices
- Willingness to adhere to and promote adopted methodologies tools and standards to ensure consistency and compliance with defined standards.

Additional Comments:

- Coaching the team members in self-management and cross-functionality;
- Helping the Scrum Team focus on creating high-value Increments that meet the Definition of Done;
- Causing the removal of impediments to the Scrum Team’s progress; and, - Ensuring that all Scrum events take place and ar