Client Service Executive
1 week ago
Job Overview:
Experience : 0 - 2 Year's (Fresher's can also apply)
Key Responsibilities:
Ø Build and maintain strong, strategic relationships with key clients.
Ø Understand clients' needs, objectives, and challenges, and provide solutions to address them.
Ø Ensure clients receive a high level of service and support.
Ø Achieve revenue targets and key performance indicators (KPIs).
Ø Serve as a liaison between the client and various internal departments within the organization.
Ø Ensure effective communication and coordination to meet client needs.
Ø Address and resolve client issues or concerns promptly.
Ø Interview line up Coordination with client
Ø Prepare and present regular reports on account performance, revenue, and customer satisfaction.
Ø Keep accurate records of client interactions and activities.
Qualification and Skills:
Ø Bachelor's degree in Business, Marketing, or a related field (Master's degree is a plus).
Ø Years of experience in key account management, client management, or a related role, preferably in a consultancy or similar industry.
Ø Proven track record of effectively managing key client relationships and driving account growth.
Ø Strong understanding of consultancy services and the ability to communicate their value to clients.
Ø Excellent communication, negotiation, and presentation skills.
Pay: ₹15,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Work Location: In person
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