Collection Executive

1 day ago

Jaipur, India Zigsaw Full time

Xp: 5-6 years

**ESSENTIAL JOB FUNCTIONS**
- Placing direct phone calls and E-mails to customers that are past due.
- Works closely with the Billing Department to implement processes and policies that contribute to accurate invoicing.
- If service were to be stopped for non-payment, this position would be responsible for approving the sending of a final demand letter.
- Turning accounts over to an outside Collections Agency after 15 days of collection efforts.
- Relays to Controller any and all accounts that need to be written off to bad debt.
- Maintains Bankruptcy files on customers within the assigned Company Numbers.
- Prepares documentation necessary to create the Credit or Debit Memo necessary to true up a customer account.
- Oversees and assists with the cleanup of RU’s (unapplied receipts), short paid invoices and Charge Backs.
- Addressing ongoing customer complaints concerning billing or service rendered and works on complaints of service failures with designated departments.

**Education/Experience**:
**KNOWLEDGE, SKILLS AND ABILITIES REQUIRED**
- High School diploma (or G.E.D.) and a college degree is required.
- This position requires the incumbent to have at least 5 years of experience in collecting, accounts receivable or a related area.
- This position requires good written, oral and reading communication skills in order for the incumbent to accurately obtain interpret and transcribe a variety of communications and instructions.
- Proficiency with Microsoft Office for Windows (Outlook, Word, and Excel) is required.
- This position requires excellent interpersonal skills and the ability to adjust and interact with all levels of personnel.
- Incumbent must be multitasking oriented, organized, set priorities and meet deadlines and take pride in one’s work.
- Have supervisory responsibilities on special projects concerning Collections.

**About the Company**:

- Company Name: Recruitment Specialist ~ Nidhi Jhala**Job Summary**:
Published on: 2021-12-06 10:31:17

Employment Status: Full-time

Job Location: Jaipur

**Salary**:₹25000 pm

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