Executives

Executives

EXL/E/1462992
- Insurance Property & CasualtiesNoidaPosted On
26 Aug 2025
End Date
10 Oct 2025
Required Experience
1 - 3 Years
- Basic Section

Number Of Positions

1

Band

A1

Band Name

Executives

Cost Code

D012804

Campus/Non Campus

NON CAMPUS

Employment Type

Permanent

Requisition Type

New

Max CTC

550000.0000 - 750000.0000

Complexity Level

Voice CEF A2 (Complexity Level 1)

Work Type

Work From Office - Fully Working From EXL/ Client Offices
- Organisational

Group

Insurance

Sub Group

Insurance

Organization

Insurance Property & Casualties

LOB

Voice

SBU

Operations

Country

India

City

Noida

Center

Noida - Centre 59
- Skills

Skill

VOICE

TECHNICAL

COMMUNICATION

TECHNICAL ASSISTANCE

Minimum Qualification

GRADUATE

Certification

No data available
- Job Description
Job Description**Position Title/Responsibility Level**

Associate / Sr. Associate -Book Roll / Endorsement and Underwriting

**Function**

ITSD

**Location**

Noida, India

**Area of Function**

Voice

Job SummaryKnowledge and Skills- **
Education**:Graduate or equivalent knowledge or related experience.
- ** Experience**:0 - 1 years.
- ** Knowledge**:Little knowledge of the detailed aspects of the job. Some understanding of practices and procedures in a particular field i.e. accounting, claims.
- ** Supervision Received**:Works under general supervision for routine work. Detailed or specific instructions may be given for new activities or assignments.
- ** Leadership**:Works as an individual contributor. Learns the details of the job.
- ** Problem Solving /Operations/Direct Work Involvement**:Applies knowledge to help solve routine problems requiring independent thinking with direction.
- ** Client Contacts**:Contacts other departments, external organizations or parties and or individuals of significant importance within the company frequently. Contacts involve preparation of complex communications, requiring skill and or persuasion to accomplish objectives.

Qualification and SkillsQualification- Bachelor’s degree

Technical Skills- Proficient in Microsoft Office suite (Word, Excel, Outlook)
- Typing speed of 30 WPM with 90% accuracy

Analytical Skills- Able to make decisions following the process guidelines
- Strong attention to detail and ability to handle multiple tasks

Process Specific Skills- Good knowledge of Property & Casualty insurance domain is preferred

Soft Skills (Minimum)- Good communication skills (written & verbal
- CEF B1-5)
- Good comprehension skills

Additional Knowledge, Skills and AbilitiesStrong organizational and analytical skills with an ability to multi-task. Ability to work independently and well under pressure. Must have strong problem solving and excellent communication skills (verbal & written). Strong interpersonal skills and the ability to interface with customers. all levels of Management, and IT staff. Excellent follow through ability and experience in dealing with customers via telephone contact. Personal computer proficiency and experience with Microsoft Office products. Knowledge of client server environment. College level Computer Science related courses or equivalent work experience. Preferred Requirements Experience troubleshooting hardware and software issues. Familiarity with Lotus Notes and the IBM iSeries (AS400). 2 years’ experience in a desktop/helpdesk environmentEssential

**Responsibilities**:2. Follow Help Desk procedures for resolving, dispatching, and managing calls.3. Maintain contact with the problem reporter, appropriate staff member, and/or vendor until such time as the problem is resolved. Solicit status updates from assignees to expedite resolution.4. Review the problem management system and prepare reports as necessary for distribution to management to ensure follow through on all outstanding problems.5. Prepare daily Help Desk Reports for distribution to IT management and end-user management.6. Take appropriate action to ensure that the problem management database includes the necessary information for problem determination, reporting and resolution.7. Interface with the user community and IT staff to ensure problem management requirements are met.8. Assume additional responsibilities as requested.Management has identified this position to require essential personnel. In the case of severe weather or other emergency situations, specific key individuals who are in this position will be required to report to work, regardless of the company being closed. Adheres to Company policies and procedures as outlined in the Human Resources Policy Guide. Follows departmental and functional area standards, rules, guidelines, processes and policies as identified by management.Secondary Duties and Responsibilities Physical Components1. Manual dexterity to operate various pieces of office equipment efficiently.2. Ability to stand and/or sit for extended periods of time.3. Ability to lift light objects.4. Ability to effectively communicate on the telephone and