Restaurant Captain/steward/crew Member

2 days ago

Mohali Punjab, India Curry and Hops Brewery Co Full time

You will be part of a dynamic team at our Restaurant and Brewery Curry and Hops with roles such as Restaurant Captain, Steward, and Crew Member. Depending on your interest and experience, you will contribute to the daily operations, customer service, and maintenance of cleanliness and hygiene standards.

**Key ResponsibilitiesGuest Experience & Service Quality**
- Welcome guests warmly and assist them with table seating and menu guidance.
- Ensure smooth dining service by coordinating servers, runners, and host team.
- Maintain high standards of service etiquette and guest engagement.
- Handle guest concerns or service issues calmly and professionally.
- Promote signature **curated curries**, **in-house craft beers**, and seasonal offerings.

**Team Leadership & Floor Supervision**
- Conduct daily briefings covering menu updates, special dishes, brewery highlights, and service priorities.
- Assign and oversee FOH staff duties to ensure efficiency during peak hours.
- Train and guide new and existing staff on service procedures, brewery knowledge, and guest interaction.
- Monitor grooming standards and professional conduct.

**Operational Responsibilities**
- Coordinate table turnovers and seating to optimize restaurant flow.
- Assist in managing reservations, waitlists, and guest seating strategy.
- Ensure cleanliness, organization, and readiness of dining areas and service stations.
- Support POS billing, order accuracy, and cash handling as required.
- Work with management on hygiene compliance, liquor service protocols, and safety standards.

**Menu & Brewery Knowledge**
- Maintain strong knowledge of:

- **Signature curry menu**:

- **Craft beer styles brewed in-house** (IPA, Lager, Wheat, Stout, Seasonal Rotations)
- **Beer & curry pairing recommendations**:

- Confidently communicate menu elements and recommendations to guests.
- Encourage upselling in a tasteful, guest-first manner.

**Qualifications & Requirements**
- **2-4 years** of experience as Captain / Senior Steward / Shift Leader in a premium casual dining or craft brewery environment.
- Strong communication, leadership, and guest service skills.
- Ability to manage time, handle pressure, and resolve conflicts effectively.
- Knowledge of beer styles or willingness to learn brewery operations.
- Positive attitude, energetic presence, and hospitality-driven mindset.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person

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