Travel Desk Executive

6 days ago

Nagavara Bengaluru Karnataka, India Buzzworks Business Services Pvt Ltd Full time

**Position**: Travel Desk Associate (Inbound Process)

**Experience**: Fresher - 3 Years

**Salary**:Fresher** (20K CTC/per month) / **Experienced** (40K CTC/per month)

**Job Location**:Bangalore

**Walk In Date & Location - 12 /11/2024 (Tuesday), Halasuru, Bangalore - 560 008**

**Hiring Type**:Permanent Position

**Shift**: Rotational

**Responsibilities**:

- **Booking Management**: Facilitate travel reservations, ticketing, and itinerary planning while ensuring accuracy and compliance with the company's policies and industry standards.
- **Issue Resolution**: Handle and resolve customer complaints, concerns, and escalations efficiently and professionally, aiming to provide satisfactory solutions and maintain a positive customer experience.
- **Product Knowledge**: Acquire a deep understanding of various travel destinations, airlines, hotels, car rentals, and travel packages to offer personalized recommendations and enhance customer satisfaction.
- **Process Improvement**: Continuously review and analyze processes to identify areas for improvement, suggesting innovative solutions to enhance operational efficiency and customer satisfaction.
- **Quality Assurance**:Conduct regular audits of customer interactions to ensure adherence to service quality standards, compliance with policies, and adherence to best practices.
- **Training and Mentoring**: Provide guidance, training, and support to junior associates to help them develop their skills and improve overall team performance.
- **Reporting**: Generate reports on key performance indicators (KPIs), customer feedback, and service metrics, presenting findings to management and recommending actionable improvements.
- **Adaptation to Industry Trends**:Stay up-to-date with industry trends, travel regulations, and changes in policies to provide accurate and current information to clients.

**Requirements**:

- Bachelor's degree in any field
- Proven experience in a BPO environment.
- Strong communication skills, both written and verbal, with proficiency in the local language and English (additional language proficiency may be an advantage).
- Excellent problem-solving abilities and the capacity to work under pressure while maintaining composure.
- Familiarity with various travel booking systems, reservation software, and customer relationship management (CRM) tools.
- Customer-centric approach with a passion for delivering top-notch service.
- Ability to multitask, prioritize, and manage time effectively.
- Leadership and mentoring skills to guide and support junior team members.
- Flexibility to work in shifts and handle 24/7 customer support operations if required.

Feel free to contact us for any further required details in this regarding.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Shift allowance

Work Location: In person

  • Executive - Travel Desk

    1 week ago

    Bengaluru, Karnataka, India Cushman & Wakefield Full time

    **Job Title** Executive - Travel Desk **Job Description Summary** INCO: “Cushman & Wakefield”

  • Travel Desk Executive

    6 days ago

    Ulsoor, Bengaluru, Karnataka, India Capstone Life Full time

    The Office Travel Desk Executive is responsible for managing all travel-related activities for employees, ensuring efficient travel arrangements, adherence to company travel policies, and cost-effective travel solutions. The Travel Desk Executive will be providing comprehensive support to employees and management to meet all travel...

  • Travel Desk Executive

    1 week ago

    Jigani, Bengaluru, Karnataka, India Oben electric Full time

    **About Oben Electric**: Oben Electric is deeply inspired by the qualitative engineering and highest automobile standards set across the globe. Parallelly, it also has a strong belief that such advanced technologies and progressive know-how can be provided to the Indian consumer across the EV Industry. At Oben Electric, we design, develop, and manufacture...

  • Travel Desk Executive

    2 weeks ago

    Bengaluru, India Savvy Search Full time

    Travel Desk ExecutiveBangalore About the Employer: A leading corporate group known for its employee-centric culture and commitment to operational excellence. Scope of the Job: Manage travel desk operations including ticket booking and travel coordination. Ensure cost-effective travel options by checking best offers. Assist in admin activities...

  • Travel Desk Executive

    2 days ago

    Bengaluru, Karnataka, India Defa Lighting Solutions Full time

    JD for Travel Desk 1. Maintains security procedures and monitoring logbook. 2. Arrange travel and accommodation for employees and company guests 3. Assist with Visa related queries and documentation. 4. Serve as a general resource and point of contact for travel-related issues; assist employees with travel-related issues or concerns 5. Co-ordinate with...

  • Travel Desk

    2 days ago

    Bengaluru, Karnataka, India TAURUS POWERTRONICS PVT LIMITED Full time

    Job Title: Travel Desk and Administration Executive **Job Description**: **Responsibilities**: - Manage and coordinate all travel arrangements including flights, accommodations, and transportation for employees and guests. - Ensure travel bookings are made in compliance with company policies and budgetary constraints. - Handle visa processing, passport...

  • Travel Desk Executive

    2 weeks ago

    Bengaluru, Karnataka, India Testhouse Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Hi,We are hiring Travel Desk Executive,Location : Technopark, TrivandrumExperience : 1-3 years minimum in Travel DeskImmediate Joiners preferredJob Description:-To efficiently manage and coordinate all travel-related services for employees and visitors, ensuring timely bookings, cost optimization, and adherence to company travel policies.-Handle domestic and...

  • Travel Desk Executive

    3 weeks ago

    Bengaluru, India Testhouse Full time

    Hi, We are hiring Travel Desk Executive, Location : Technopark, Trivandrum Experience : 1-3 years minimum in Travel Desk Immediate Joiners preferred Job Description: -To efficiently manage and coordinate all travel-related services for employees and visitors, ensuring timely bookings, cost optimization, and adherence to company travel policies. -Handle...

  • Travel Desk Executive

    1 week ago

    Bengaluru, Karnataka, India Buzzworks Business Services Pvt Ltd Full time

    .Greetings from Buzzworks Business Services Pvt. Ltd. We are hiring for one our Tier 1 Software Company for Bangalore location. Kindly find the below JD for your reference. Position : Senior Associate-Voice process Experience : 1 year to 3 Years Salary : Based on current package Job Location : Bangalore Shift : 24/7, Rotational Shift Voice Process...

  • Travel Desk Executive

    1 week ago

    Bengaluru, India Utthunga Full time

    **Travel Consultant duties and responsibilities** - Hands on experience of international travel booking, visa processing, insurance handling is mandatory - Handle the front desk for the office. - Must have good experience in air ticket/hotels, taxi booking - Aware of travel portals and visa process - Look after travel insurance - Contract management -...