Customer Service Advisor/ Counselor

1 week ago

Palanpur, India Chalo America - Vishram International Services Group Full time

**Job description**

**Key Responsibilities**:
**Outbound Calls**:

- Proactively make outbound calls to a database of potential leads.
- Answer all the calls for enquiries.

**Counseling and Guidance**:

- Provide personalized counseling to students regarding study abroad opportunities.
- Offer information on various study programs, universities, and countries.
- Address queries related to admissions, visa processes, and other relevant aspects.

**Application Assistance**:

- Ensure that all required documents, such as transcripts and recommendation letters, are properly organized and submitted on time.
- Provide guidance on standardized tests and language proficiency requirements.

**Application Conversion**:

- Discern customer needs and customize product presentations to effectively address those needs.

**Follow up**:

- Follow up on leads generated through marketing campaigns and promotions.

**Communication and Relationship Building**:

- Build and maintain relationships with educational institutions abroad to stay updated on admission criteria and program details.

**Visa Process Support**:

- Provide assistance in preparing visa documents and preparing students for visa interviews.

**Orientation and Pre-departure Support**:

- Conduct orientation sessions for students accepted into study abroad programs.
- Offer pre-departure support to help students prepare for cultural and academic adjustments.

**Qualifications and Skills**

Educational Background: -Bachelor's degree in a relevant field (e.g., education, counseling, international relations).

Language Proficiency:

- Proficiency in English is essential.
- Additional proficiency in other languages is an advantage.

**Experience**:

- Prior experience in student counseling, particularly in the context of study abroad programs, is preferred.
- Familiarity with the education systems of various countries is a plus.

**Communication Skills**:
Excellent communication and interpersonal skills.
- Ability to effectively communicate complex information to students and parents.

**Cultural Awareness**:

- Cultural sensitivity and awareness of the challenges faced by international students. -Ability to adapt and relate to the cultural background of the students.

**Tech-Savvy**:

- Proficiency in using technology and online platforms for communication and documentation.
- Familiarity with usage of CRMs

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹17,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

Pay: ₹12,000.00 - ₹17,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 7990843330

  • Sales Counselor

    5 days ago

    Palanpur, GJ, IN Sakhiya Skin Clinic Pvt. Ltd Full time

    1 Job PURPOSE - To counsel the patient according to their needs wishes 2 ROLE AND RESPNSIBILITIES - Counsels the patients address their concerns problems give them best possible solutions make them understand about the changes improvement of the treatment - Regular Follow-up of All Leads in Recommended time - Weekly and Quarterly Meeting Attendance...

  • Service Executive

    2 weeks ago

    Palanpur, India Falcon Garden Tools Pvt. Ltd. Full time

    **Job Summary**: The Service Executive will be responsible for providing after-sales service support, handling product complaints, conducting demonstrations, ensuring customer satisfaction, and coordinating service activities across the Gujarat region. **Key Responsibilities**: - Attend to customer service requests, complaints, and inquiries related to...

  • Customer Service

    11 hours ago

    Palanpur, India Tata Capital Full time

    10367 Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline- Identify target areas for prospective business - Pre-screen customer segments as per the organization norms - Ensure the number of log in along with disbursement - Ensure high customer satisfaction level by proactively...

  • Tele Calling Executive

    6 days ago

    Palanpur, India IYA INTERNATIONAL Full time

    We are looking for a motivated and confident Telecaller to join our team. The Telecaller will be responsible for making outbound calls, answering inbound calls, generating leads, and providing information about our products/services to potential and existing customers. The goal is to promote business growth by expanding the company’s customer base. **Key...

  • Tele Marketing Executive

    2 days ago

    Palanpur, India IYA INTERNATIONAL Full time

    We are looking for a motivated and confident Telecaller to join our team. The Telecaller will be responsible for making outbound calls, answering inbound calls, generating leads, and providing information about our products/services to potential and existing customers. The goal is to promote business growth by expanding the company’s customer base. **Key...

  • Tellecaller

    6 days ago

    Palanpur, India Bhavani tredlink llp Full time

    **Key Responsibilities**: - Make outbound calls to potential customers and inform them about our real estate projects. - Generate leads and schedule meetings for the sales team. - Follow up with prospects to ensure engagement and conversion. - Maintain and update customer records in the database. - Answer customer queries and provide necessary...

  • Retail Salesperson

    2 weeks ago

    Palanpur, India Star Inc Full time

    Job Description: Sales Staff (Retail Sales Executive) Position: Sales Staff (Retail) Location: Palanpur Industry: Footwear & Clothing Retail Experience: 0-5 years **Job Type**: Full-Time Key Responsibilities: - Greet and assist customers in selecting footwear and clothing. - Provide accurate product details (sizes, colours, prices, offers). -...

  • Retail Salesperson

    1 week ago

    Palanpur, India Star Inc Full time

    Job Description: Sales Staff (Retail Sales Executive) Position: Sales Staff (Retail) Location: Nikol, Bopal, S. G. Highway Industry: Footwear & Clothing Retail Experience: 0-2 years **Job Type**: Full-Time Key Responsibilities: - Greet and assist customers in selecting footwear and clothing. - Provide accurate product details (sizes, colours, prices,...

  • Field Sales Executive

    1 week ago

    Palanpur, India Tristar Management Services Private Limited Full time

    We need Field Sales Executive in Palanpur City location to work in HP Lubricants Project. Company Name - HP Lubricants.(off role) Payroll Company - Tristar Management Services Pvt Ltd. Profile: Sales Executive Min Qualification: Graduation Work Experience: Min 1 to Max 4 Year sales and marketing experience. In hand salary - Negotiable Travelling - Per...

  • Sales Assistant

    1 week ago

    Palanpur, India Seeam Digital PVt. Ltd. Full time

    Excellent verbal and written communication skills - Excellent sales and customer service skills - Staying up-to-date on trends in the employer's industry - Understanding the competition's products, sales practices, and target market **Job Types**: Full-time, Permanent, Fresher Pay: ₹8,000.00 - ₹30,000.00 per month **Benefits**: - Cell phone...