
Looking for Front Desk Assistant/ Telecaller@mumbai
2 weeks ago
.1Must have a clear and accurate knowledge of the hospital, and the Consultants with the day and time of the consultation
106.2Answer all hospital specific queries politely and patiently with a smile and looking directly at the client
106.3If performing the function of the telephone operator then the telephone will be answered in the manner practiced by the organization
106.4If performing the above function then take calls, transfer calls, take messages and keep a record of all the calls made outside the hospital
106.5Endeavour to enter all the records in the software
106.6Take a print out of the data and place it in the main patient file
106.7Help support developments in the software and work online
106.8Maintain records related to hospital as specified by administration through operating procedures
106.9Ensure cleanliness and hygiene in reception, consulting and lobby area and supervise the ward boy / ayah / sweeper for the same
106.10Should know the telephone numbers of CEO and other senior staff members
106.11To control the flow of patients into the respective departments
106.12Should a very clear idea of the type of concessions offered by the hospital and advise the patient accordingly
106.13Give appointment to the patients and complete all formalities relating to registration of the patient, collection of the consultation fee, generating and handing over the bill.
Pay: ₹20,000.00 - ₹26,000.00 per month
Schedule:
- Rotational shift
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