Customer Service Executive(Lulumall

13 hours ago


Kochi Kerala, India Mark and Orion Ventures Pvt Ltd (DOC AND MARK) Full time

Welcome the Customer, Understand their requirements and Display the Products.
- If the customer is intend to buy, Show the correct size, Color and explain the Benefits and features of the product.
- Brief on the related products and Focus on Cross Selling.
- Once Sale is closed, request the Showroom In charge/ Assistant charge to bill and Pack it Accordingly.
- To hand over the product with the duly signed bill to the customer.
- To inform the Showroom in charge/ Assistant Showroom In charge, if there is a Discrepancy in the Quantity,Size or any other mismatch in the products or on the bill.
- Verify the incoming stock for any defects, and inform the Showroom In charge/ Assistant Showroom In charge to store the received items.
- To inform the Showroom in charge/ Assistant Showroom in charge when there are customer Complaints.
- Manage showroom in the absence of Showroom Incharge/ Assistant Showroom In charge.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift
- Night shift

Work Location: In person

Application Deadline: 20/05/2025
Expected Start Date: 28/05/2025



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