Customer Support

5 days ago

Hadapsar Pune Maharashtra, India Genesis HR Services Full time

we are committed to delivering exceptional service to our global clientele. We value effective communication and are looking for a dynamic individual to join our international customer support team.

**Job Summary**: As an International Customer Support Specialist, you will play a crucial role in enhancing customer satisfaction across various regions. Your primary responsibility will be to assist international customers with their inquiries and issues, ensuring a seamless and positive experience.

**Key Responsibilities**:

- Provide accurate information about products and services tailored to diverse international markets.
- Troubleshoot and resolve customer issues effectively and efficiently.
- Document customer interactions in our CRM system and maintain accurate records.
- Collaborate with internal teams to address and escalate issues as needed.
- Follow up with customers to ensure their concerns are resolved and satisfaction is achieved.
- Stay updated on product knowledge and service changes to provide the best support.

**Qualifications**:

- Bachelor’s degree or equivalent experience preferred.
- Previous experience in customer support, particularly in an international context, is a plus.
- Excellent verbal and written communication skills in [specific languages required].
- Strong problem-solving skills and ability to adapt to different cultural contexts.
- Proficiency in using CRM systems and communication tools.
- Ability to work effectively in a remote team environment.

**What We Offer**:

- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A multicultural and inclusive work environment.
- Flexible working hours to accommodate different time zones.
- We can’t wait to meet you

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹20,000.00 per month

Schedule:

- Night shift
- Rotational shift
- UK shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8690842729

  • Customer Support

    2 weeks ago

    Hadapsar, Pune, Maharashtra, India Genesis HR Services Full time

    **Job Title**: International Voice Process - Customer Support **Location**: Pune - **Experience**: Minimum 1 year of international customer support experience is mandatory. - **Education**: 12th pass or Graduate in any discipline. - **Skills**: Excellent communication skills are required. **Job Details**: - 5 days working, 2 days off - **Package**: ₹4...

  • Customer Support Executive

    2 weeks ago

    Hadapsar, Pune, Maharashtra, India Genesis HR Services Full time

    **Job Title**: Customer Support **Job Type**: Full-time (Work From Office) **Location**: Pune (Hadapsar) **Shift Timing**: 24/7 Rotational Shifts **Working Days**: 5 Days (2 Days Rotational Off) **Joining**: Immediate (Batch starts every Tuesday & Thursday) **About the Role**: **Key Responsibilities**: - Handle inbound/outbound customer inquiries via...

  • International Customer Support

    5 days ago

    Hadapsar, Pune, Maharashtra, India Genesis HR Services Full time

    Customer Support-Next enquiry process International Voice Process Fresher - Upto 3LPA EXPERINCED- Upto 4.5 LPA Two way cabs available Role-Handeling customers, inbound calls, solving queries **Job Types**: Full-time, Permanent, Fresher Pay: From ₹20,000.00 per month Schedule: - Night shift - Rotational shift - UK shift **Experience**: - total...

  • Customer Support

    5 days ago

    Hadapsar, Pune, Maharashtra, India Genesis HR Services Full time

    **Job Title**: International Voice Process Associate (Fresher) **Location**: Pune (Hadapsar) **Salary**: Up to ₹3,00,000 per annum (₹20,000/month) **About the Role**: Provide customer service for international clients. **Requirements**: - Undergraduates/Graduates (Freshers welcome) - Strong English communication skills **Details**: - 24*7 Rotational...

  • Customer Support Associate

    1 week ago

    Hadapsar, Pune, Maharashtra, India Panthernails Business Solution Full time

    Experience - 0 - 2 years - Location - Pune (Work from Office) - No. of requirement - 2 - Education - B.COM/ BA/ BCA/ BSc. / MCA /Any graduation Language known -Malayalam, Telugu, Kannada, Tamil, Hindi, English, Marathi, **Responsibilities of Support** 1. Assign calls to L1, L2 & L3 support teams looking at the call request and ensure timely...

  • Customer Care Executive- Telecom Process

    2 days ago

    Pune, Maharashtra, India Aegis Customer Support Services Private Limited Full time

    **Job description-**: Designation - Customer Service Associate (Telecommunication) Qualification - Undergraduate/Graduate Basic Computer Knowledge Experience - Fresher Language known - Hindi / Marathi /English (Basic) Working Days - 6 Days Working Shift timing - Weekly Rotational (6:00 Morning to 12:00pm Midnight) Any 9 Hours Shift Kindly Note there...

  • Customer Support

    5 days ago

    Pune, Maharashtra, India Kirloskar Oil Engines Full time

    **Location**: Pune **Experience**: 10 to 15 year(s) - Lead, mentor, and develop a large team of product support engineers and technicians, ensuring high performance, motivation, and continuous skill enhancement. - Oversee resource allocation, scheduling, and performance reviews for the product support team. - Foster a culture of customer-centricity,...

  • Customer Assistant

    6 hours ago

    Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...

  • Customer Support

    1 week ago

    Pune, Maharashtra, India Genesis HR Services Full time

    **Job Title: US Telecom Inbound/Outbound Process** **Location**: Pune (Hinjewadi Phase 3) **Industry**: US Telecom - B2C (Wireless Voice) / B2B (Connect Voice) **Job Type**: Full-time, Work from Office (WFO) **Shifts**: 24/7 Rotational Shifts (Between 5:30 PM - 7:30 AM) **Salary**: - **6M - 11M Experience**: ₹3.97 LPA (₹25,589 per month) - **1 Year -...

  • Student Support

    2 weeks ago

    Hadapsar, Pune, Maharashtra, India Puneri Pattern Pvt. Ltd. Full time

    **Responsibilities: - ** - **Provide first-level support for student queries related to learning platforms, software, and digital tools.**: - Diagnose and resolve technical issues related to login, course access, video conferencing, and digital content. - Provide step-by-step instructions for system updates, installations, and configurations. - Ensure...