Officer-global Lending Operations Reporting

The Project Analyst 3 is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

**Responsibilities**:

- Collect, measure and analyze project management data. Identify, track and close project issues.
- Ensure creation of project scope plan and creation of project schedule.
- Forecast project costs, track actual project costs, identify variances, and revise forecasted project costs as needed.
- Create the project quality management plan, identify quality standards and metrics to measure achievement of these standards.
- Identify project risks, perform probability and impact analysis, determine responses to risks, track risks, and execute responses as needed.
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.

**Qualifications**:

- 2-5 years relevant experience

**Education**:

- Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The Reporting Analyst within the Lending Operations team is a strategic professional who stays abreast of developments within the organization and contributes to directional strategy by providing in-depth reporting and detailed analysis on relevant metrics. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

**Responsibilities**:

- Manage and prepare informative lending operation metrics to line managers and other stakeholders on daily, weekly, and/or monthly basis
- Deals with most lending-related problems independently and has some latitude to resolve complex issues, where expertise is required to interpret against policies, guidelines or processes
- Applies judgment when interpreting data, preparing reports, and presents findings to management
- Requires strong analytical skills in order to analyze and validate potentially complex, dynamic, and extremely large datasets
- Stays abreast of the organization's operational procedures and best practices in business strategy and process/quality improvements
- Provides in-depth analysis with interpretive thinking to define problems, develop innovative solutions, and streamline operational processes
- Liaises with various stakeholders regarding current trends and variances while also using predictive analytics for forecasting future trends and variances
- Responsible for escalating control gaps and issues to senior management

**Qualifications**:

- 2-5 years of professional experience; experience in analytics & reporting preferred
- Proficient in Microsoft Office products, especially Excel & Access
- Ability to read/write programming language (SQL, VBA, etc) preferred
- Intermediate knowledge with Tableau or other visual dashboards
- Ability to effectively use complex analytical, interpretive and problem solving techniques
- Ability to multi-task and handle short-term deadlines & conflicting priorities
- Demonstrated interpersonal, verbal and written communication skills

**Education**:

- Bachelor’s/University Degree or equivalent experience*