Product Trainer

4 days ago

Bodakdev Ahmedabad Gujarat, India VasyERP Solutions Pvt. Ltd. Full time

**About Us**:
VasyERP (Funded by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally.

**About the role**:
We are seeking a dynamic Software Product Trainer to design, develop, and deliver effective internal training programs for our software products. The role focuses on enabling employees to gain in-depth product knowledge, ensuring they are well-equipped to support, sell, and utilize the products efficiently. This individual will play a key role in driving internal product adoption, improving productivity, and enhancing employee performance.

**What will you do**:

- _**Training Program Development**:_ Design, develop, and deliver engaging training programs for internal teams, including Sales, Support, Technical, and Customer Success teams. Create and maintain training materials, including presentations, manuals, eLearning modules, and video tutorials.
- _**Training Delivery**:_Conduct instructor-led training sessions (both virtual and in-person) to educate employees on software features, updates, and usage best practices.
- _**Content Management**:_ Collaborate with Product, Engineering, and other teams to develop accurate and up-to-date training content. Ensure all training materials align with current product features and updates.
- _**Training Needs Analysis**:_ Identify training needs by partnering with department heads and analyzing employee skill gaps. Develop training strategies to improve product knowledge and adoption across departments.
- _**Feedback & Improvement**:_ Collect and analyze feedback from training sessions to enhance content delivery.
- _**Reporting & Documentation**:_ Maintain accurate training records and track the progress of trainees. Prepare reports on training outcomes, participation, and ROI.

**What you will bring**:

- Proven experience as a Product Trainer, Technical Trainer, or in a Learning & Development (L&D) role.
- Strong understanding of software products, SaaS, or technical tools.
- Excellent communication, presentation, and facilitation skills.
- Ability to design training curriculum and develop engaging training content (ILT, eLearning, and blended formats).
- Ability to work collaboratively with cross-functional teams.
- Proficiency in LMS tools, documentation software, and screen recording tools.
- Strong analytical and problem-solving skills to assess training effectiveness.

**Nice to have**:

- Experience working in the SaaS industry or enterprise software products.
- Certification in Learning & Development or Training (e.g., CPTM, ATD).

**Job Types**: Full-time, Permanent

Pay: ₹600,000.00 - ₹800,000.00 per year

**Benefits**:

- Flexible schedule
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- total work: 2 years (required)

Work Location: In person

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