Customer Care Executive

2 weeks ago

Mylapore Chennai Tamil Nadu, India Cadd Centre Full time

Title: Customer Care Executive

Location: Mylapore, Chennai

Key Responsibilities:
Provide product/service information to customers in a clear and concise manner.

Build and maintain positive customer relationships by ensuring prompt and effective resolution of queries.

Document customer interactions and update records accurately.

Collaborate with internal teams to address complex customer issues.

Maintain a high level of professionalism and empathy during customer interactions.

**Requirements**:
Language Proficiency: Fluency in English, Tamil, and Hindi or Malayalam is mandatory.

Excellent verbal and written communication skills.

Proven experience in a customer support or related role is a plus.

Strong problem-solving skills and the ability to think on your feet.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

High school diploma or equivalent; a bachelor's degree is preferred.

Regards,

Irene

9840851677

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)
- Malayalam (preferred)

Work Location: In person

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