Ipd Billing Executive/counsellor

23 hours ago

Delhi, India Cloud9 Full time

To ensure the admission process is carried out systematically and efficiently.
- To ensure the payable reports are generated and monitored for outstanding cash/corporate & insurance payments.
- To monitor efficiency of the insurance desk and ensure Pre-auth, Interim approval and final approval from TPA is received on time.
- To answer questions and to provide information directly to the person or on the telephone.
- To co-ordinate admissions, room bookings and billing of all patients.
- To prepare and maintain data of admissions, transfers and discharges.
- To handle and escalate customer complaints related to hospital regulations concerning Insurance process and discharge formalities.
- To ensure the discharge and settlement process is managed within the given time lines.
- To prepare the roster and effective utilization of manpower by following good leave management system.
- To mentor new joinees and carry out competency assessment for the GRE staff in the billing and Insurance Dept.
- To manage the feedback systematically.
- To conduct meetings regularly and review the work and required innovative changes approved by Center Head will be executed accordingly.
- To motivate team members for the smooth functioning of the department.
- To communicate with team members regarding any grievances faced by them and ensure that redressal of the same takes place.
- Attending regular meetings conducted by Center Head and ensure that policies and procedures are carried out accordingly.
- Attending to the assignments given as & when designated by the management.
- Conducting facility rounds, overseeing cleaning and maintenance.
- Coordinating with engineering and HR department on day to day basis.
- Ensure that consumables are indented and stored on a day to day basis for smooth functioning.

**Salary**: From ₹28,000.00 per month

**Benefits**:

- Food provided
- Health insurance

Schedule:

- Morning shift
- Night shift
- Rotational shift

Ability to commute/relocate:

- Club Road, Delhi - 110026, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Counselling: 1 year (preferred)

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