
Support Agent 1
4 days ago
Provide outstanding customer Service, including timely, concise, and accurate responses, proactive customer Issue management, while handling all Customer requests in a professional, positive, and dignified manner.
- Provide technical support to Customers by researching and answering questions; troubleshooting problems; optimizing software performance
- Building reputation of dependability by upholding commitments
- Effectively communicates (Verbal, Listening, and Written) with team, leadership, and customers
- Developing Knowledge; Appropriately makes decisions after receiving some assistance from manager, supervisor, senior staff and seeks guidance on what to escalate; Meets Ticket Productivity goals and adherence to SLA/SLO requirements; Resolve low to moderate complexity/priority requests with consistent quality. Clarifies and understands customer business need and works with manager, supervisor, senior staff to formulate accurate resolutions to address customer need.
- Begins to develop knowledge of additional service offerings (LiveChat, Concierge, Phone Line)
- Breakdown of tasks per type (nomenclature dependent on ticketing solution):
- Low complexity/priority tasks: 50%
- Moderate/High complexity/priority tasks: 50%
- Resolve low to moderate complexity/priority requests with consistent quality.
- Maintains a collaborative presence within the team and engages others with critical thinking and positivity.
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Debt Recovery Agent
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Admissions Support Specialist
5 days ago
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Customer Support Expert
5 days ago
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Customer Support Agent Banking
4 days ago
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Agency Sales Executive
11 hours ago
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System Administrator 1
1 day ago
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Global Quotation Support
4 days ago
Vadodara, India Metso Outotec Full time**Other locations**: Any Metso Outotec location in Australia, Canada, Finland, or United States Would you like to take this opportunity to influence the industry towards a more responsible use of the world’s natural resources? As a newly combined company Metso Outotec creates a unique workplace. Combining the strengths of two companies we offer stronger...
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Vadodara, Gujarat, India Bajaj Allianz Full timePartner Acquisition Develop partner networks by tie-ups with local tie ups with smaller travel agents to increase penetration and therefore sales Recommend innovative campaign s to kick start business and drive the desired result Meeting Agents by way of Open house one on one meeting and hand holding the team during the process of recruitment ...
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Manager-1
6 hours ago
Vadodara, India Sun Pharmaceutical Industries Ltd Full timeCharacterization of RLD pack samples - Finalization of packing configuration for Exhibit batch packing of new generic product/NDA as per requirement - Identification of new packaging material & new vendor development for packaging material - Mold development for primary packaging material & secondary packaging material & its validation. - Support to...
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Student Visa Counselor
4 days ago
Vadodara, Gujarat, India Karm Consultancy Full time1)Counseling the prospects about (USA, Canadian, UK, Australia & New Zealand) International Colleges / Universities and the courses offered. 3)Should possess quality education and should be able to render vital Counseling for foreign Education (USA, Canadian, UK, Australia and New Zealand). 4)Should have past work experience in field of performing...