Service Advisor

7 days ago

Kottayam, India EVM Automobiles Pvt Ltd - JEEP || Citroen Full time

**Key Responsibilities**
- Welcome customers and listen to their vehicle service/repair needs.
- Open job cards, record complaints, and prepare accurate service estimates.
- Explain recommended services, maintenance schedules, and warranty policies.
- Coordinate with workshop supervisors/technicians to allocate and monitor jobs.
- Provide updates to customers on job progress, additional repairs, and delivery timelines.
- Ensure vehicles are serviced correctly, tested, and ready for delivery.
- Prepare invoices and explain service/repair details to customers.
- Handle customer queries, complaints, and escalate issues when required.
- Promote value-added services, accessories, and annual maintenance packages.
- Maintain service records and follow up with customers to ensure satisfaction.
- Support after-sales service campaigns and meet customer retention targets.

**Skills & Competencies**
- Strong communication and interpersonal skills.
- Good technical knowledge of automobiles (basic mechanical & electrical systems).
- Customer-centric with problem-solving ability.
- Ability to multitask and manage time effectively.
- Proficiency in using service management software and MS Office.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹23,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: In person

  • service advisor

    2 weeks ago

    Kottayam, Kerala, India SAI SERVICE PRIVATE LIMITED Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    We required minimum 6 yreas of experienced service advisor for our Nexa car service center kottayamJob Types: Full-time, PermanentPay: ₹22, ₹25,000.00 per monthBenefits:Cell phone reimbursementHealth insuranceProvident FundWork Location: In person

  • Service Advisor

    3 days ago

    Kottayam, India Purackal Honda Full time

    ChatGPT You said: Job description for service advisor two wheeler showroom ChatGPT said: ChatGPT A Service Advisor in a two-wheeler showroom plays a key role in ensuring a positive customer experience and efficient vehicle servicing. Below is a sample job description for this role: Job Title: Service Advisor - Two-Wheeler Showroom Location: [Insert Location]...

  • Service Advisor

    7 days ago

    Kottayam, Kerala, India luxon tata Full time ₹ 1,80,000 - ₹ 5,40,000 per year

    Hii allWe are urgenty hiring for Service advisors for our Kottayam showroom, We are welcoming diploma candidates specialised in automobile or related fields.Job Types: Full-time, Permanent, FresherPay: From ₹15,000.00 per monthBenefits:Health insuranceLeave encashmentProvident FundWork Location: In person

  • Service Advisor

    6 days ago

    Kottayam, Kerala, India Purackal Honda Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    The Service Advisor acts as the primary point of contact between customers and the service department. They are responsible for understanding customer concerns, scheduling service appointments, preparing job cards, coordinating with technicians, and ensuring customer satisfaction throughout the service process.Key Responsibilities:Greet customers and...

  • Service Advisor

    1 week ago

    Kottayam, KL, IN Kairali Ford Full time

    Company Description Kerala Cars Pvt Ltd Kairali Ford is a part of the esteemed INDEL group and operates as the authorized dealer for Ford Cars in Kerala servicing areas from Trichur to Trivandrum Kairali Ford has been recognized by Ford India for its excellent service with the prestigious and international QUALITY CARE award Role Description This is a...

  • Service Advisor- Hyundai Experienced

    2 weeks ago

    Kottayam, India Popular Motor world P Ltd Full time

    Service Advisor Hyundai Experienced will be considered in High priority. **Salary**: ₹17,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: - Kottayam, Kerala: Reliably commute or...

  • Service Advisor

    4 weeks ago

    Kottayam, KL, IN luxon tata Full time

    Hii all We are urgenty hiring for Service advisors for our Kottayam showroom We are welcoming diploma candidates specialised in automobile or related fields Job Types Full-time Permanent Fresher Pay From 15 000 00 per month Benefits Health insurance Leave encashment Provident Fund Work Location In person

  • Service Advisor

    3 weeks ago

    Kottayam, KL, IN INDEL AUTOMOTIVE PRIVATE LTD Full time

    We are looking for a knowledgeable and customer-focused Service Advisor to join our team The ideal candidate will be responsible for coordinating vehicle service and repairs ensuring excellent customer service and acting as a liaison between customers and the service team Key Responsibilities Greet customers listen to their vehicle concerns and accurately...

  • Service Advisor

    1 week ago

    Kottayam, KL, IN Purackal Honda Full time

    The Service Advisor acts as the primary point of contact between customers and the service department They are responsible for understanding customer concerns scheduling service appointments preparing job cards coordinating with technicians and ensuring customer satisfaction throughout the service process Key Responsibilities Greet customers and identify...

  • ▷ [Urgent Search] Service Advisor

    1 week ago

    Kottayam, KL, IN EVM Citroen Full time

    Job Summary The Service Advisor acts as the liaison between customers and the service department They are responsible for understanding customer vehicle issues providing repair service estimates scheduling appointments and ensuring customer satisfaction through the entire service process Key Responsibilities Greet customers promptly and professionally upon...