▷ [Urgent Search] Service Advisor

3 weeks ago


Kottayam KL IN EVM Citroen Full time

Job Summary The Service Advisor acts as the liaison between customers and the service department They are responsible for understanding customer vehicle issues providing repair service estimates scheduling appointments and ensuring customer satisfaction through the entire service process Key Responsibilities Greet customers promptly and professionally upon arrival Listen to customer concerns and accurately document vehicle issues Create detailed repair orders and service recommendations Communicate clearly with technicians to relay service repair needs Provide accurate cost and time estimates for maintenance and repair work Keep customers informed on service progress and any changes to estimates or timelines Review completed service work with customers and explain charges Upsell additional services or maintenance when appropriate Handle customer complaints or concerns with professionalism and escalate when necessary Maintain customer records and service history using CRM or DMS software Follow-up with customers post-service to ensure satisfaction Qualifications High school diploma or equivalent automotive knowledge preferred Prior experience in a service advisor or customer-facing role in an auto service environment Strong communication and interpersonal skills Ability to multitask and stay organized in a fast-paced environment Working knowledge of vehicle systems and maintenance schedules Proficiency in MS Office and service center software e g Reynolds Reynolds CDK Global etc Key Skills Customer service excellence Problem-solving and negotiation Attention to detail Sales ability and product knowledge Time management Job Types Full-time Permanent Pay 12 000 00 - 23 000 00 per month Benefits Cell phone reimbursement Health insurance Provident Fund Schedule Day shift Morning shift Supplemental Pay Performance bonus Work Location In person


  • Service Advisor

    3 weeks ago


    Kottayam, KL, IN Purackal Honda Full time

    The Service Advisor acts as the primary point of contact between customers and the service department They are responsible for understanding customer concerns scheduling service appointments preparing job cards coordinating with technicians and ensuring customer satisfaction throughout the service process Key Responsibilities Greet customers and identify...

  • Service Advisor

    7 days ago


    Kottayam, KL, IN Purackal Honda Full time

    LOCATION ETTUMANOOR BIGWING The Service Advisor acts as the main link between customers and the service department They are responsible for understanding the customer s vehicle issues scheduling service appointments coordinating with technicians and ensuring that vehicles are serviced efficiently and to the customer s satisfaction Key Responsibilities Greet...

  • Service Advisor

    3 weeks ago


    Kottayam, KL, IN Kairali Ford Full time

    Company Description Kerala Cars Pvt Ltd Kairali Ford is a part of the esteemed INDEL group and operates as the authorized dealer for Ford Cars in Kerala servicing areas from Trichur to Trivandrum Kairali Ford has been recognized by Ford India for its excellent service with the prestigious and international QUALITY CARE award Role Description This is a...

  • Service Advisor

    2 weeks ago


    Kottayam, India SAI SERVICE PRIVATE LIMITED Full time

    We required minimum 6 yreas of experienced service advisor for our Nexa car service center kottayam **Job Types**: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Provident Fund Work Location: In person

  • Service Advisor

    2 weeks ago


    Kottayam, KL, IN Ather Space - Electric Scooter Full time

    Key Responsibilities of Service Advisor 1 Customer Handling Greet customers and understand their vehicle service requirements Record customer complaints accurately in the job card Explain service estimates repair details and timelines clearly Provide updates to customers on job progress and additional repairs if needed Ensure customer satisfaction and handle...

  • Service Advisor

    2 weeks ago


    Kottayam, India GERMAN TECH SERVICE CENTER Full time

    For More Information contact us **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Commission pay - Joining bonus Ability to commute/relocate: - Kottayam, Kerala: Reliably commute or willing to relocate with...

  • Service Advisor

    1 week ago


    Muvattupuzha, KL, IN AUTOBAHN MAHINDRA Full time

    Job description A Nippon Toyota service advisor is a customer-facing role responsible for managing vehicle service and repair appointments Key duties include advising customers on repairs creating work orders diagnosing issues with the help of technicians and ensuring customer satisfaction For entry-level positions the role often involves assisting...

  • Service Advisor

    2 weeks ago


    Kottayam, KL, IN Purackal Honda Full time

    We are hiring in Locations Kottayam Kuravilangad Job Summary A Service Advisor acts as the liaison between customers and the service department They are responsible for understanding customer vehicle issues and requirements advising on necessary service and maintenance preparing job estimates and ensuring high levels of customer satisfaction The role...


  • Cannanore, KL, IN CANNANORE AUTOMOTIVE CO Full time

    Job Title Service Advisor Work Location Kannur Key Responsibilities Interact with customers understand their service requirements and provide excellent customer service Prepare accurate estimates and communicate with customers Manage job cards and ensure smooth service delivery Conduct vehicle inspections and document findings Liaise with technicians...

  • Service Advisor

    2 weeks ago


    Tirur, KL, IN KVR AUTOMOTIVE PVT LTD Full time

    Service advisor is the most important interface at workshop between customer and dealership In his role he has to understand customers need for vehicle attention as per his verbatim and translate that into a note on the repair order in a manner which communicates the right customer feedback to the shop floor for perfect diagnosis and repairs Duties...