Service Advisor

3 weeks ago

Kottayam KL IN Purackal Honda Full time

We are hiring in Locations Kottayam Kuravilangad Job Summary A Service Advisor acts as the liaison between customers and the service department They are responsible for understanding customer vehicle issues and requirements advising on necessary service and maintenance preparing job estimates and ensuring high levels of customer satisfaction The role involves coordinating vehicle repairs and service with technicians while maintaining strong communication with customers throughout the process Key Responsibilities Greet customers promptly and professionally upon arrival Listen to customer concerns and document vehicle issues accurately Provide accurate cost estimates and timelines for repair or maintenance work Clearly explain recommended services and repairs to customers Liaise with technicians to relay customer concerns and get updates on service progress Monitor vehicle repair status and ensure timely delivery Keep customers informed of any changes delays or additional required repairs Coordinate with parts department for parts availability and orders Prepare invoices process payments and close service orders Follow up with customers to ensure satisfaction after service Maintain detailed and accurate customer records and vehicle history Meet service department goals and contribute to customer retention initiatives Comply with safety procedures and company policies Key Skills and Competencies Excellent customer service and communication skills Strong automotive knowledge technical understanding is a plus Ability to explain complex technical information in simple terms Problem-solving and conflict resolution abilities Attention to detail and organizational skills Basic computer skills DMS software Microsoft Office etc Ability to multitask in a fast-paced environment Qualifications Graduation or equivalent Associate s or technical degree preferred Job Types Full-time Permanent Fresher Pay 10 000 00 - 15 000 00 per month Benefits Cell phone reimbursement Health insurance Leave encashment Provident Fund Work Location In person

  • Service Advisor

    2 weeks ago

    Kottayam, KL, IN Purackal Honda Full time

    LOCATION ETTUMANOOR BIGWING The Service Advisor acts as the main link between customers and the service department They are responsible for understanding the customer s vehicle issues scheduling service appointments coordinating with technicians and ensuring that vehicles are serviced efficiently and to the customer s satisfaction Key Responsibilities Greet...

  • Service Advisor

    3 weeks ago

    Kottayam, KL, IN Ather Space - Electric Scooter Full time

    Key Responsibilities of Service Advisor 1 Customer Handling Greet customers and understand their vehicle service requirements Record customer complaints accurately in the job card Explain service estimates repair details and timelines clearly Provide updates to customers on job progress and additional repairs if needed Ensure customer satisfaction and handle...

  • Service Advisor

    2 weeks ago

    Kayankulam, KL, IN SS HYUNDAI, ADOOR Full time

    We are hiring Service Advisor Bodyshop Advisor Trainee for SS Hyundai KAYAMKULAM Number of openings 2 Freshers or Experienced can apply Freshers with background of Automobile engineering or Diploma can apply Attractive salary and incentive structure Contact 9539682052 9539682345 A Service Advisor at SS Hyundai plays a crucial role in ensuring customer...

  • Service Advisor

    2 weeks ago

    Chengannur, KL, IN SS HYUNDAI, ADOOR Full time

    We are hiring Service Advisor Bodyshop Advisor Trainee for SS Hyundai CHENGANNUR Number of openings 2 Freshers or Experienced can apply Freshers with background of Automobile engineering or Diploma can apply Attractive salary and incentive structure Contact 9539682052 9539682345 A Service Advisor at SS Hyundai plays a crucial role in ensuring customer...

  • Service Advisor

    7 days ago

    Angamali, KL, IN Indus Motors Full time

    This is a full-time on-site role as a Service Advisor at Indus Motors Co P Ltd in Angamaly As a Service Advisor you will be responsible for providing excellent customer service managing vehicle repair and maintenance scheduling appointments and ensuring customer satisfaction You will work closely with the service team and provide technical advice and...

  • Service Advisor

    3 weeks ago

    Cannanore, KL, IN Veer Mahindra Full time

    Department Service Location Veer Mahindra Kannur Kanhangad Reporting To Service Manager Senior Service Advisor Job Summary The Service Advisor is the face of the workshop and the first point of contact for service customers This role involves receiving vehicles understanding customer concerns preparing accurate job cards and ensuring a smooth service process...

  • Service Advisor

    2 weeks ago

    Mavelikara, KL, IN PALACE HONDA PVT LTD Full time

    About Us We are a trusted Honda dealership dedicated to providing excellent customer service and top-quality automotive solutions We are looking for a motivated and customer-oriented Service Advisor to join our dynamic team Key Responsibilities Greet customers and assess their service needs Schedule service appointments and ensure timely service delivery...

  • Service Advisor

    3 weeks ago

    Muvattupuzha, KL, IN Indus Motors Full time

    Role Description This is a full-time on-site role as a Service Advisor at Indus Motors Co P Ltd in Muvattupuzha As a Service Advisor you will be responsible for providing excellent customer service managing vehicle repair and maintenance scheduling appointments and ensuring customer satisfaction You will work closely with the service team and provide...

  • Service Advisor

    3 days ago

    Malappuram, KL, IN Koyenco Group Of Companies Full time

    Job Title Service Advisor - Ather Energy Showroom Location Varangodu Malappuram Company Authorized Dealer of Ather Energy Job Type Full-Time Job Summary We are looking for an enthusiastic and customer-focused Service Advisor to join our Ather Energy dealership team in Varangodu Malappuram The ideal candidate will act as a bridge between customers and our...

  • Service Advisor

    7 days ago

    Cannanore, KL, IN Lagacy Motors Full time

    We are hiring Service Advisor LOCATION GRAND MOTORS TVS Sreekandapuram Chengalayi CONTACT NO 7034562220 Job Types Full-time Permanent Fresher Pay 10 000 00 - 15 000 00 per month Benefits Health insurance Provident Fund Work Location In person