Service Advisor

3 days ago

Kottayam, India Purackal Honda Full time

ChatGPT You said: Job description for service advisor two wheeler showroom ChatGPT said: ChatGPT A Service Advisor in a two-wheeler showroom plays a key role in ensuring a positive customer experience and efficient vehicle servicing. Below is a sample job description for this role: Job Title: Service Advisor - Two-Wheeler Showroom Location: [Insert Location] Department: Service Reports to: Service Manager / Workshop Manager Job Summary: The Service Advisor acts as a liaison between customers and the service department. They are responsible for understanding customer needs, advising on service/repair requirements, coordinating with the technical team, and ensuring timely delivery of services. They play a critical role in ensuring customer satisfaction and retention by providing excellent customer service. Key Responsibilities: Customer Interaction: Greet customers courteously upon their arrival at the service center. Discuss customer needs and concerns regarding their two-wheeler, capturing detailed information about the vehicle's issues. Educate customers on routine maintenance and explain the benefits of various services offered. Provide accurate cost estimates and timelines for services/repairs. Service Coordination: Generate and maintain service orders, detailing the required work and customer preferences. Communicate effectively with mechanics/technicians to ensure all customer issues are addressed correctly. Monitor the progress of vehicles in the service area and update customers on status changes. Quality Control: Ensure that the quality of service meets both company standards and customer expectations. Conduct final inspections of serviced vehicles to confirm all issues are resolved before delivery to the customer. Follow-up: Notify customers when their vehicle is ready for pickup and review the service performed. Address any customer complaints or concerns, escalating issues to the Service Manager when necessary. Follow up with customers post-service to ensure satisfaction and encourage repeat business. Sales & Upselling: Identify opportunities to recommend additional services or repairs that may enhance vehicle performance or prevent future issues. Promote service packages, extended warranties, and genuine parts. Documentation & Reporting: Maintain accurate records of customer interactions, service performed, and follow-up actions. Ensure timely processing of invoices and payment collection. Required Skills & Qualifications: High school diploma or equivalent (preferably a diploma/degree in Automobile Engineering or related fields).

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Work Location: In person

  • service advisor

    2 weeks ago

    Kottayam, Kerala, India SAI SERVICE PRIVATE LIMITED Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    We required minimum 6 yreas of experienced service advisor for our Nexa car service center kottayamJob Types: Full-time, PermanentPay: ₹22, ₹25,000.00 per monthBenefits:Cell phone reimbursementHealth insuranceProvident FundWork Location: In person

  • Service Advisor

    6 days ago

    Kottayam, Kerala, India luxon tata Full time ₹ 1,80,000 - ₹ 5,40,000 per year

    Hii allWe are urgenty hiring for Service advisors for our Kottayam showroom, We are welcoming diploma candidates specialised in automobile or related fields.Job Types: Full-time, Permanent, FresherPay: From ₹15,000.00 per monthBenefits:Health insuranceLeave encashmentProvident FundWork Location: In person

  • Service Advisor

    6 days ago

    Kottayam, Kerala, India Purackal Honda Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    The Service Advisor acts as the primary point of contact between customers and the service department. They are responsible for understanding customer concerns, scheduling service appointments, preparing job cards, coordinating with technicians, and ensuring customer satisfaction throughout the service process.Key Responsibilities:Greet customers and...

  • Service Advisor

    4 weeks ago

    Kottayam, KL, IN Kairali Ford Full time

    Company Description Kerala Cars Pvt Ltd Kairali Ford is a part of the esteemed INDEL group and operates as the authorized dealer for Ford Cars in Kerala servicing areas from Trichur to Trivandrum Kairali Ford has been recognized by Ford India for its excellent service with the prestigious and international QUALITY CARE award Role Description This is a...

  • Service Advisor

    1 week ago

    Kottayam, KL, IN Kairali Ford Full time

    Company Description Kerala Cars Pvt Ltd Kairali Ford is a part of the esteemed INDEL group and operates as the authorized dealer for Ford Cars in Kerala servicing areas from Trichur to Trivandrum Kairali Ford has been recognized by Ford India for its excellent service with the prestigious and international QUALITY CARE award Role Description This is a...

  • Service Advisor- Hyundai Experienced

    2 weeks ago

    Kottayam, India Popular Motor world P Ltd Full time

    Service Advisor Hyundai Experienced will be considered in High priority. **Salary**: ₹17,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: - Kottayam, Kerala: Reliably commute or...

  • Service Advisor

    4 weeks ago

    Kottayam, KL, IN luxon tata Full time

    Hii all We are urgenty hiring for Service advisors for our Kottayam showroom We are welcoming diploma candidates specialised in automobile or related fields Job Types Full-time Permanent Fresher Pay From 15 000 00 per month Benefits Health insurance Leave encashment Provident Fund Work Location In person

  • Service Advisor

    3 weeks ago

    Kottayam, KL, IN INDEL AUTOMOTIVE PRIVATE LTD Full time

    We are looking for a knowledgeable and customer-focused Service Advisor to join our team The ideal candidate will be responsible for coordinating vehicle service and repairs ensuring excellent customer service and acting as a liaison between customers and the service team Key Responsibilities Greet customers listen to their vehicle concerns and accurately...

  • (05/10/2025) Service Advisor

    4 weeks ago

    Kottayam, KL, IN Ather Space - Electric Scooter Full time

    Service Advisor Minimum one year experience as Service Advisor in Automobile Industry Degree ITI Btech Good technical knowledge Customer Handling interested candidate can send resume to 8129069785 Location Thellakom Kottayam Kerala Job Type Full-time Pay 15 508 96 - 20 075 31 per month Benefits Cell phone reimbursement Health insurance Paid time off...

  • Service Advisor

    7 days ago

    Kottayam, KL, IN Purackal Honda Full time

    The Service Advisor acts as the primary point of contact between customers and the service department They are responsible for understanding customer concerns scheduling service appointments preparing job cards coordinating with technicians and ensuring customer satisfaction throughout the service process Key Responsibilities Greet customers and identify...