Job Opportunity: Telecaller Executive

3 days ago

Noida Uttar Pradesh, India Alms Group Full time

**Location**: Noida

**Experience**: 3-4 Years in FMCG Sector

**Employment Type**: Full-Time

**Department**: Sales & Customer Engagement

**About Us**: We are a fast-growing FMCG company committed to delivering high-quality consumer products across diverse markets. With innovation at our core and customer satisfaction as our priority, we’re expanding our outreach team to strengthen brand presence and drive sales.

**Key Responsibilities**:

- Make outbound calls to potential and existing customers to promote FMCG products
- Handle inbound calls and resolve customer queries efficiently
- Maintain accurate records of customer interactions and follow-ups
- Support sales and marketing teams in lead generation and campaign execution
- Meet daily call targets and conversion goals
- Provide feedback on customer responses and market trends
- 3-4 years of telecalling experience in the FMCG sector
- Excellent communication and interpersonal skills
- Strong persuasive and negotiation abilities
- Familiarity with CRM systems and call tracking tools
- Ability to work in a fast-paced, target-driven environment
- Graduate in any discipline; fluency in English and Hindi

**What We Offer**:

- Competitive salary with performance-based incentives
- Professional growth and training opportunities
- Supportive and collaborative work culture.

Pay: From ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Application Question(s):

- Do you hold experience in FMCG industry?

**Education**:

- Bachelor's (required)

**Experience**:

- Customer relationship management: 3 years (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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