
Customer Relation Executive
3 days ago
**Job Title: CRM Specialist**
**Location**: Madurai
**Job Summary**:
**Key Responsibilities**:
- Develop and implement CRM strategies to improve customer engagement and retention.
- Manage and maintain the CRM system, ensuring data integrity and accuracy.
- Analyze customer data and behavior to identify trends and opportunities for growth.
- Collaborate with sales, marketing, and customer service teams to align CRM initiatives with business goals.
- Create and execute targeted marketing campaigns using CRM tools.
- Provide training and support to staff on CRM best practices and usage.
- Monitor and report on CRM performance metrics, providing insights for improvement.
- Stay updated on CRM trends and technologies to recommend system enhancements.
**Qualifications**:
Any Degree
**Languages must know**:Tamil & English, any other is advantage
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Morning shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- Microsoft Office: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
- Tamil (required)
Work Location: In person
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