Customer Relation Executive

4 days ago

Coimbatore Tamil Nadu, India Hexcel Full time

Job Title : Customer Relation Executive

Location : Coimbatore

No. of vacancies : 1

Experience : 1 to 2 years as CRM executive or front office executive

Qualification : Any Bachelor’s
- Discuss with marketing and CRM Manager and Sales manager to develop an action plan for CSI improvement at the dealership
- Develop and implement a mechanism to capture customer feedback at various stages in sales process (like test drive feedback, feedback on overall sales experience etc)
- Capture customer feedback post delivery through feedback form and analyze the customer feedback
- Develop counter measure to eliminate negative feedback from customers in future
- Conduct post sales follow-up to capture customer feedback in case if customer has not yet returned the feedback form
- Update customer follow-up’s in e-dealer
- Coordinate with MB India CS team and marketing team for CSI surveys, CRM activities etc
- Provide feedback to sales department on customer complaints or any other issues that may affect Customer satisfaction
- Coordinate with sales consultants and delivery process coordinators to ensure 100% preparations for new vehicle delivery.
- Prepare arrangements for gifts, bouquets, flowers, photograph during delivery process
- Ensure customer delight during new car delivery process by implementing innovative and exciting ideas during delivery process.
- Develop monthly, quarterly and yearly plan for CRM activities with the support of Marketing and CRM manager
- Conduct CRM activities like direct mailers, customer meets, customers driver’s training etc
- Check in e-dealer whether all the mandatory fields are recorded.
- Provide feedback to sales executives in case of any missing fields in e-dealer

**Salary**: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Experience**:

- Front office Executive: 1 year (required)

Ability to Relocate:

- Coimbatore, Tamil Nadu: Relocate before starting work (required)

Work Location: In person

  • Customer Relations Executive

    2 days ago

    Chennai, Tamil Nadu, India MS Rank Projects and Development Pvt Ltd Full time

    **Position** - Customer Relation Executive **Location** - Stylextra (Showroom) Anna Nagar, Chennai **Salary -** Competitive, based on experience **Looking for Immediate joining** **Experiences**: (2-5 yrs ) **Working hours** - (10:00 AM - 7:00 PM), Monday to Saturday. - The Customer Relations Executive will be responsible for providing an excellent...

  • Customer Relations Executive

    8 hours ago

    Coimbatore, Tamil Nadu, India GLO DIGITAL PRESS Full time

    Customer Relations ExecutiveLocation: Avinashi Road, Coimbatore (near Dmart) | Full-time (Onsite)Salary: ₹2.5–₹4.0 LPA + Commission on Orders + Employee Benefits About UsAt Glo Digital Press, we specialize in premium wedding cards, business stationery, and wedding albums. We are looking for a Customer Relations Executive to connect with...

  • Customer Relations Executive

    5 hours ago

    Coimbatore, Tamil Nadu, India GLO DIGITAL PRESS Full time

    Customer Relations Executive Location: Avinashi Road, Coimbatore (near Dmart) | Full-time (Onsite) Salary: ₹2.5–₹4.0 LPA + Commission on Orders + Employee Benefits About Us At Glo Digital Press, we specialize in premium wedding cards, business stationery, and wedding albums. We are looking for a Customer Relations Executive to connect with...

  • Customer Relation Executive

    4 days ago

    Chennai, Tamil Nadu, India Brilfox Full time

    Required **Customer Relation Executive** - Plus Two/Degree - Good Communication in **Tamil and English**: - Fresher/Experienced - Time : 10.00am to 7.00pm - Salary : 18k to 20k in Hand - Industry : Matrimony - Location **:Chennai** For more details, Contact **:7902707990** Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: - Day shift Work Location:...

  • Customer Relations Executive

    2 days ago

    Coimbatore, Tamil Nadu, India Covai Sprouts Talent Scout Full time

    **: - Act as the primary point of contact for customers, addressing their inquiries, concerns, and feedback in a timely and professional manner** **- Handle customer complaints and escalations, working to resolve issues to the customer's satisfaction**: - Build and maintain strong relationships with customers through regular communication and...

  • Customer Relation Executive

    3 days ago

    Coimbatore, India PMJ GEMS & JEWELERS Pvt Ltd Full time

    We at PMJ Jewels hiring Customer Relation Executive for our Coimbatore, Tamil Nadu store. Requirement: Pay: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Paid sick time - Paid time off - Provident Fund Schedule: - Day shift Supplemental Pay: - Commission pay - Yearly bonus Ability to...

  • Customer Relations Executive

    4 days ago

    T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Summary**: MrMed is looking for "Customer Relations Executive" to assist its customers for order support over telephone/ chat channels. As a Customer Relations Executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s...

  • Guest Relations Executive

    4 days ago

    Pappanaickenpalayam, Coimbatore, Tamil Nadu, India Tune Clinical Aesthetics Full time

    **Role Description** This is a full-time on-site role as a Guest Relations Executive at Tune Clinical Aesthetics in Coimbatore. The Guest Relations Executive will be responsible for daily guest interactions, communication, customer service, sales and performing receptionist duties. They will assist in ensuring a positive and welcoming experience for our...

  • Customer Relation Executive

    12 hours ago

    Chennai, Tamil Nadu, India Automin Car Services Pvt Ltd Full time

    Customer Relationship Executive - Job Description - Answer questions about products or the company. - Ask questions to understand customer requirements and close sales. - Follow up on customer calls to optimise conversions to sales. - Upsell products and services where possible and actively work towards reaching sales targets. - Direct prospects to the field...

  • Customer Relation Executive

    3 days ago

    Madurai, Tamil Nadu, India Anandha Agricultural Solutions Full time

    **Job Title: CRM Specialist** **Location**: Madurai **Job Summary**: **Key Responsibilities**: - Develop and implement CRM strategies to improve customer engagement and retention. - Manage and maintain the CRM system, ensuring data integrity and accuracy. - Analyze customer data and behavior to identify trends and opportunities for growth. - Collaborate...