IT Servicedesk Coordinator

**Core Responsibilities**: - First Point of Contact_: As the first point of contact for end-users, ServiceDesk engineer is responsible for receiving, documenting, and prioritizing requests and incidents. - Ticket Management_: A ServiceDesk engineer is responsible for managing the ticket queue, ensuring that tickets are properly categorized, assigned, and...

Job Objective: - Leads the activities of Service Desk staff during real time incident responses and ensures timely resolution and effective Service Desk Operations. - Escalates incidents and requests to proper Information Technology (IT) support groups as required using best practice support standards. - Monitors performance, conducts staff training,...

Job Description: Role Overview: As an AV & End User Support Technician, you’ll be responsible for maintaining AV infrastructure, supporting end-user devices, and collaborating with global IT teams to uphold service excellence. Key Responsibilities: - Conduct proactive checks of AV and conferencing equipment - Provide live, in-person technical support...

We're Hiring: Order Fulfillment CoordinatorWe are looking for a proactiveOrder Fulfillment Coordinatorto join our teamIn this role, success means ensuring smooth non-stock order processing, timely vendor coordination, and seamless communication between suppliers, warehouse, and operations—ultimately delivering a great customer...

**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

Job Title: Sales Coordinator ( 1 position )Location: Jayanagar, BengaluruExperience Required: 2+ Years (from Plastic or Paper Division Manufacturing Industry)Job SummaryWe are looking for a detail-oriented and proactive Sales Coordinator to support our sales team and ensure smooth sales operations. The ideal candidate will have prior experience in the...

Job Description:Hands-on experience with troubleshooting hardware, software, users and network issue, good understanding of desktop OS along with good understanding of incident management processes and best practices, post-incident reviews and root cause analysis, IT Service Management (ITSM), ITIL framework and service desk operations, ITSM tools such as...

**About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

**Essential Job Functions** - Interfaces with end users to independently resolve problems concerning system function(s) which have been escalated through a problem ticket process and generally are outside of established processes and procedures. Reviews assessments of diagnostic information and determines alternatives. - Coordinates, oversees and/or conducts...

**Job Title: Sales Coordinator ( 1 position )** **Location: Jayanagar, Bengaluru** **Experience Required: 2+ Years (from Plastic or Paper Division Manufacturing Industry)** **Job Summary** **Key Responsibilities** - Sales Support & Coordination: - Coordinate with sales team and management to track leads, quotations, and orders. - Prepare and maintain...