
Customer Service Associate
2 weeks ago
Position Overview:
Principal Duties and Responsibilities:
- Process product orders and provide prompt and efficient response and resolution to all customers’ requests
- Assist customers, sales reps, and management with inquiries or issues concerning orders
- Provide information to the Customer Service team and / or process customer's request for returns and credits
- Maintain effective communication with customers to provide on-going information flow as it relates to sales, promotions and problems to ensure accurate billings and shipments
- Provide product information as required to respond to customer inquiries
Qualifications/Requirements:
- Good computer skills, including experience using web based services
- Ability to provide excellent written and verbal communication
- Ability and willingness to be a strong team player
- Positive attitude
- Ability to multi-task in a dynamic environment
**Salary**: ₹15,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
- Monday to Friday
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