Supervisor
5 days ago
The Supervisor at Play Kingdom is responsible for overseeing daily operations of the play area, ensuring a safe, clean, and engaging environment for children and parents. The role involves managing play attendants, coordinating guest services, monitoring safety protocols, and maintaining high standards of customer service.
Key Responsibilities:
- Supervise and coordinate the daily activities of play area staff.
- Ensure all safety, hygiene, and cleanliness protocols are strictly followed.
- Greet guests warmly and address customer queries and concerns promptly.
- Manage crowd control and ensure children’s activities are conducted safely.
- Monitor equipment and report maintenance needs.
- Train and guide new play attendants and staff.
- Handle ticketing, party bookings, and event coordination as needed.
- Ensure all staff adhere to policies, schedules, and grooming standards.
- Prepare shift reports and escalate any issues to the manager.
Qualifications & Skills:
- Minimum of 5 and above years experience in a supervisory or customer service role (experience in childcare, amusement parks, or hospitality is a plus).
- Strong communication and people management skills.
- Ability to multitask and work under pressure.
- Enthusiastic and child-friendly personality.
Work Schedule:
- Rotational shifts including weekends and holidays.
**Job Types**: Full-time, Permanent
Pay: Up to ₹25,000.00 per month
**Benefits**:
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Work Location: In person
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