Guest Services Officer

1 week ago

Tiruchchirappalli, India AirAsia Full time

**Your Responsibilities**

This position reports to the Guest Service Duty Executive. The Guest Service Officer shall also maintain the highest level of safety, security, and service standards for ground operations.

**Your Duties**
- To ensure the smooth daily operations by Guest Services at Check-in counter, Gate Management, Arrival Hall and also to prepare daily operations reports.
- To ensure that staff are properly plan before starts of operation by updating staff of any information, briefing and de-briefing, assigning staff at their designated area, and that all tools are sufficient and in order.
- To ensure the check-in counter is open at 4 hours before departure time.
- To ensure all systems run i.e. conveyer, BHS, Tubs and FIDS before opening counter
- To monitor staff movement, discipline and to report to the superior for further action.
- To react if any delay occurs and to inform Supervisor on duty to take necessary action.
- To ensure all SOP is being implemented according to GOM.
- Comply with Airline Standard, Safety performance, the applicable law and procedure in all locations where operation are conducted.

**Your Traits**
- Possess personal traits: friendly, mature, humble, honest, and meticulous; self-starter; able to perform under pressure in a challenging environment.
- Proficient in oral and written English and Bahasa Malaysia, or local language where staff is located.
- Ability to maintain high confidentiality, tactful and discretion when dealing with people.
- Possess good interpersonal and communication skills.
- Able to work on shift.

**We are all different** - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

  • Front Office Executive

    2 weeks ago

    Tiruchchirappalli, India HOTEL RATHNA RESIDENCY Full time

    **Job Title**: Front Office Executive **Location**: Trichy **Department**: Front Office / Front Desk **Reports To**: Front Office Manager / Duty Manager / General Manager **Employment Type**: Full-Time **Experience Required**: Minimum 2 years in Hotel Front Office Operations **Job Summary**: **Key Responsibilities**: - Welcome guests upon arrival with a...

  • Guest Relationship Executive Female

    1 week ago

    Tiruchchirappalli, India Kaarlo Training & HR Solutions Pvt. Ltd. Full time

    As a Guest Relationship Executive in our restaurant, you will be responsible for ensuring a positive and memorable experience for our guests. You will be the face of the restaurant, providing excellent customer service, addressing guest concerns, and building lasting relationships to enhance the overall dining experience. **Benefits**: Salary - 15K TO...

  • Front Office Associate

    2 weeks ago

    Tiruchchirappalli, India Marriott International, Inc Full time

    **Job Number** 23211632 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g., problems...

  • Office Helper(Male Only)

    1 week ago

    Tiruchchirappalli, India Jobbycart technologies private limited Full time

    An office boy typically handles a variety of tasks to support the smooth functioning of an office. Their roles and responsibilities include: **General Office Duties**: - **Maintaining Cleanliness**: Keeping the office premises clean, including cleaning desks, windows, and floors. - **Tea/Coffee Preparation**: Preparing and serving tea, coffee, or other...

  • Front Office Associate

    2 weeks ago

    Tiruchchirappalli, India Marriott International, Inc Full time

    **Job Number** 24031021 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our family** As a world-class leader in the travel...

  • Hotel Receptionist

    2 weeks ago

    Tiruchchirappalli, India Hotel Mayas Full time

    **Guest Reception and Check-In/Check-Out**: Greeting guests upon arrival, handling their check-in process by verifying reservations, assigning rooms, and providing key cards. During checkout, they settle bills, manage payment, and ensure guests leave with a positive impression. - **Reservation Management**: Coordinating bookings made online, over the phone,...

  • Customer Service Officer

    2 weeks ago

    Tiruchchirappalli, India Great financial services Full time

    Job description Role & responsibilities 1. Responsible to generate brokerage primarily through advising clients on their equity portfolio 2. Develop and maintain a long term relationship with customers to maintain a high level of retention of the existing customers and focus on generating new business 3. Will need to be constantly updated with the market...

  • Front Office Executive

    1 week ago

    Tiruchchirappalli, India ISWARYA FERTILITY CENTRE Full time

    Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests - Answer questions and address complaints - Answer all incoming calls and redirect them or keep messages - Receive letters, packages etc. and distribute them - Prepare outgoing mail by drafting correspondence, securing parcels etc. - Monitor...

  • Fun Officer

    2 weeks ago

    Tiruchchirappalli, India Bouncy House Trichy Full time

    Job Title: Fun Officer Job Summary: The Fun Officer at Balakridaa is responsible for organizing, supervising, and engaging children in safe and enjoyable play activities. They ensure a clean and secure play environment, monitor children's behavior, assist with food and drink service, perform administrative tasks, and adhere to established standards and...

  • Fun Officer

    1 week ago

    Tiruchchirappalli, India Bouncy House Trichy Full time

    Job Title: Fun Officer Job Summary: The Fun Officer at Balakridaa is responsible for organizing, supervising, and engaging children in safe and enjoyable play activities. They ensure a clean and secure play environment, monitor children's behavior, assist with food and drink service, perform administrative tasks, and adhere to established standards and...