Guest Experience Officer

**Additional Information** **Job Number**25007964 **Job Category**Rooms & Guest Services Operations **Location**Four Points by Sheraton Kochi Infopark, Infopark Kochi Phase 1 Campus, Kochi, Kerala, India, 682042 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

**Additional Information** **Job Number**25081216 **Job Category**Rooms & Guest Services Operations **Location**Le Méridien Kochi, Maradu, Kochi, Kerala, India, 682304 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and...

**Additional Information** **Job Number**25098074 **Job Category**Rooms & Guest Services Operations **Location**Kochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India, 682024 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

**Job Number** 24170112 **Job Category** Rooms & Guest Services Operations **Location** The Artiste Kochi a Tribute Portfolio Hotel, W8V8 QV8 Project site, Prestige Forum Mall, Bund Rd, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...

Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division **Qualifications**: Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years...

Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as reception, executive floor, communication center or concierge. **Qualifications**:

**Job Position**: Front Office GSA (Guest Service Associate) **Location**: Fragrant Nature Hotels & Resorts The Guest Service Associate (GSA) is responsible for delivering exceptional guest service at the front office. They handle guest check-ins/check-outs, provide information, and ensure a welcoming atmosphere. **Key Responsibilities**: - Greet and...

**GRE DUTIES AND RESPONSIBILITIES**: - Welcome guests during check-inand giving a fond farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivalsand departures. - Coordinatingand multi-tasking job duties in a busy environment. - Should possess detailed information about the...

Job Description: Guest Relation Executive **Position**: Guest Relation Executive **Reports to**: Front Office Manager / Guest Relations Manager **Location**: [Hotel/Resort Name, Location] **Job Summary**: **Key Responsibilities**: - **Guest Interaction**: - Greet guests warmly upon arrival and ensure a smooth check-in process. - Escort guests to their...

Develop, implement and evaluate guest experience programsManage the implementation of guest service strategies and activitiesLead and motivate staff to ensure excellent guest experiencesMonitor guest feedback and develop strategies to improve service standardsIdentify areas of improvement and provide innovative solutionsPrepare and monitor department...