Voice Process

4 days ago

Chennai Tamil Nadu, India ACSASS Full time

**Job Title: International Voice Process**

**Location**: Perungudi, chennai

**Company**: ACSASS

**Job Type**: Full-Time
**shift** - night shift (8pm
- 4pm)

**Salary**: 12000 - 20000

As a Customer Service Executive in our voice process department, you will be responsible for providing exceptional customer service through telephone interactions. Your role will involve addressing customer queries, resolving issues, and ensuring a positive customer experience. You will be part of a dynamic team committed to delivering high-quality service and maintaining strong customer relationships.

**Key Responsibilities**:

- Handle inbound and/or outbound calls to provide information, resolve issues, and answer customer inquiries.
- Process transactions and maintain accurate records of customer interactions.
- Demonstrate a high level of professionalism and empathy while engaging with customers.
- Follow company policies and procedures to resolve customer complaints and issues effectively.
- Upsell or cross-sell products and services as per company guidelines.
- Maintain call quality standards and adhere to performance metrics.
- Collaborate with team members and supervisors to achieve departmental goals.
- Stay updated with product knowledge, industry trends, and company changes.

**Skills and Qualifications**:

- High school diploma or equivalent; bachelor’s degree preferred.
- Proven experience in a customer service or voice process role is an advantage.
- Excellent communication skills with a clear and confident voice.
- Strong problem-solving skills and the ability to handle difficult situations with professionalism.
- Good listening skills and the ability to understand and address customer needs.
- Basic computer skills and familiarity with CRM software.
- Ability to work in a fast-paced environment and manage time effectively.
- Flexibility to work in various shifts, including evenings and weekends if required.

**Benefits**:

- Competitive salary and performance-based incentives.
- Health insurance and other benefits.
- Opportunities for career advancement and professional development.
- Friendly and supportive work environment.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Shift availability:

- Night Shift (required)
- Overnight Shift (required)

Work Location: In person

**Speak with the employer**
+91 8148614356

  • Tamil Voice Process

    2 weeks ago

    Chennai, India Tamil Voice Process Full time

    Health insurance **TAMIL VOICE PROCESS** - Voice Process - Domestic 3. Working Hours - Monday to Saturday ( Sunday - Holiday ) 4. Job Timing - 10.00 AM to 5.00 PM 5. Qualification - 10/12/Any Degree ( Backlogs Allowed ) 6. Language - Any ( Tamil / English / Telugu & Hindi ) 7. Salary Package - Fixed + Variable Pay 8. Process - Banking Backend...

  • Tamil Voice Process

    2 weeks ago

    Chennai, India TAMIL VOICE PROCESS Full time

    JOB POSITION : TAMIL VOICE PROCESS SALARY : 15,000 TO 25,000 *PERMANENT JOBS WE ARE NEED FRESHERS AND EXPERIENCED CANDIDATES IMMEDIATELY **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Flexible schedule Schedule: - Day shift Supplemental pay...

  • Voice Process for Freshers

    4 days ago

    Chennai, India Tamil Voice Process Full time

    Opening for VOICE PROCESS (Outbound /Inbound) JOB LOCATION: Chennai REGIONAL LANGUAGES: TAMIL WALK-IN TIME: 9.30:AM LOCATION: habibullah road, T.nagar, chennai-600 034. **Job Description**: *Excellent Bonus and incentives based on performance EXPERIENCE: 0- 3+ years DAY SHIFT: 9:00 AM - 5.00 PM Holidays: 4 Sunday fixed holiday WhatsApp : 8015750819...

  • Voice Process Parmanant Job

    4 days ago

    Chennai, India Tamil Voice Process Full time

    **Pulled from the full job description** - Provident Fund Hiring for Tele caller Associate Process: inbound / Outbound Voice - E-commerce Telesales Work location: tambaram,nungambakkam,vada palani Designation: Customer handling Qualification: Any Degree / Diploma / Plus two. Criteria: Fluent in any one of south Indian languages TAMIL languages Shift...

  • Tamil Voice Process

    2 days ago

    Chennai, India Tamil Voice Process Full time

    Flexible schedule Handle customer complaints,provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.keep records of customer interactions,process customer interactions,process customer account and file documents.positive,listening,adaptable,calm, empathetic. **Job Types**: Full-time, Fresher **Salary**:...

  • Tamil Voice Process

    4 days ago

    Chennai, India Tamil Voice Process Full time

    Flexible schedule Handle customer complaints,provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.keep records of customer interactions,process customer interactions,process customer account and file documents.positive,listening,adaptable,calm, empathetic. **Job Types**: Full-time, Fresher **Salary**:...

  • Voice Process

    2 weeks ago

    Chennai, India TAMIL VOICE PROCESS Full time

    Wanted job!!! Location Chennai Direct company spot offer letter No work presure Qualification : 10th, 12th, ITI, Dip and any degree Age : 18 to 35 Limited vacancy available No consultancy Immediately joining Interested people contact *7358591995* **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹15,000.00 - ₹25,000.00 per...

  • Voice Process

    2 weeks ago

    Chennai, Tamil Nadu, India ACSASS Full time

    **Job Title: Customer Service Executive - Voice Process** **Location**: Perungudi, chennai **Company**: ACSASS **Job Type**: Full-Time **Salary**: 12000 - 20000 As a Customer Service Executive in our voice process department, you will be responsible for providing exceptional customer service through telephone interactions. Your role will involve...

  • Voice Process

    2 weeks ago

    Chennai, Tamil Nadu, India BTree Systems Full time

    We are seeking a motivated and enthusiastic Voice Process Intern to join our dynamic team for a full-time, six-month internship. This role is ideal for individuals looking to gain hands-on experience in a fast-paced environment while developing their communication and customer service skills. **Key Responsibilities**: - Handle inbound and outbound calls to...

  • Voice Process

    2 weeks ago

    Chennai, Tamil Nadu, India Sristi Garments Full time

    A voice process job typically involves providing customer service and support over the phone. **Job Types**: Full-time, Fresher Pay: ₹15,800.00 - ₹21,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Work Location: In person