Customer Relationship Executive

1 day ago

Kottayam, India Elizabeth International UK Full time

We seek a proactive and customer-focused **Customer Relationship Executive** to join our team. In this role, you will be responsible for building and maintaining strong relationships with clients to ensure high satisfaction and loyalty. You will act as customers' primary point of contact, address their concerns, and collaborate with internal teams to provide excellent service.

**Key Responsibilities**:

- Build and maintain strong, long-term customer relationships.
- Serve as the primary point of contact for customer inquiries and issues.
- Understand customer needs and provide tailored solutions.
- Proactively communicate with clients about product updates, service changes, or new offerings.
- Resolve customer complaints and ensure prompt follow-up for resolution.
- Collaborate with internal teams (sales, marketing, and technical support) to address customer needs.
- Monitor customer satisfaction levels and gather feedback for continuous improvement.
- Prepare and deliver regular reports on account status and performance.
- Assist in onboarding new clients and ensure a smooth transition.

**Qualifications**:

- Bachelor’s degree.
- Proven experience in customer service or relationship management.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in CRM software and other relevant tools.
- Ability to multitask, prioritize, and manage time effectively.

**Job Type**: Full-time
**Location**: Pala, Kottayam

Schedule:

- Fixed shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7736149777

  • Customer Relationship Executive

    2 weeks ago

    Kottayam, India Ennexa Technologies Full time

    Ennexa Technologies Pvt. Ltd is a fast growing IT service provider based in Kerala Kottayam. Our prime focus is web-based customer service and engagement software. We have a well-established track record and our services have always exceeded customer satisfaction. Enroot to expansion and cohesive development, we are looking for talented, passionate Customer...

  • Customer Relationship Executive

    1 week ago

    Kottayam, Kerala, India Incheon kia Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    Incheon Group hiring Smart, Energetic Customer relationship executives for both Four-Wheeler and Two-Wheeler Dealerships.Qualification - GraduationComputer skill required.Experience : 0 to 5 Years.Locations: Kodimatha & ThellakomPreferred male candidates only.Job Type: Full-timePay: ₹12, ₹18,000.00 per monthBenefits:Health insuranceProvident FundWork...

  • Customer Relationship Executive

    1 day ago

    Kottayam, Kerala, India Educan Global Operations Pvt Ltd. Full time ₹ 14,40,000 - ₹ 24,00,000 per year

    Educan Global Operations Pvt. Ltd., a leading overseas education and immigration consultancy, is looking for motivated and confident Customer Relationship Executives to join our Kottayam branch.The role involves interacting with potential clients, understanding their immigration needs, and providing proper guidance and support throughout the process.Company:...

  • Customer Relationship Executive

    2 weeks ago

    Kottayam, India Ennexa Technologies Full time

    Ennexa Technologies Pvt. Ltd is a fast growing IT service provider based in Kerala Kottayam. Our prime focus is web-based customer service and engagement software. We have a well-established track record and our services have always exceeded customer satisfaction. Enroot to expansion and cohesive development, we are looking for talented, passionate Customer...

  • Customer Relationship Executive

    1 week ago

    Kottayam, Kerala, India Purvaja Fincap Private Ltd Full time ₹ 1,80,000 - ₹ 2,64,000 per year

    Build and maintain relationship with customersKeep customers updated on various financial productsDeposit sourcing and fund mobilizationCanvassing and sourcing of new customers to increase gold loan BusinessGold appraisal, revenue generations through cross selling products at branch for insurance and other allied productsProper Collection of EMIsPreparing...

  • Customer Relationship Executive

    7 days ago

    Kottayam, India MALANKARA MULTI STATE COOPERATIVE CREDIT SOCIETY LIMITED Full time

    Knowledge of Deposits - Responsible for Deposit and other Loans Growth via various sales model. - Should have Experience in Customer service and operations. - Knowledge of Verification of customers KYC and other documents. - Maintaining good Relationship with the clients and ensure Business Targets. - Responsible for manage cash, Valuable items and Bank...

  • Relationship Executive

    2 weeks ago

    Kottayam, India Quess Corp Limited Full time

    WE ARE HIRING CREDIT CARD RELATIONSHIP EXECUTIVE WHO ARE PASSION ABOUT SALES AGE BELOW 30 TWO WHEELER MANDATORY REQUIRED COMMUNIUCATION SKILL,WHO HAVE ABILITY TO CONVIENCE CUSTOMER QUALIFICATION: PLUSTWO OR ABOVE BOTH MALE AND FEMALE **Job Types**: Full-time, Fresher **Salary**: ₹180,000.00 - ₹210,000.00 per month **Benefits**: - Health...

  • Customer Relationship Executive

    4 days ago

    Kottayam, KL, IN Purackal Honda Full time

    Key Responsibilities Customer communication Act as the main point of contact for customers handling phone inquiries complaints and feedback professionally Relationship building Develop and maintain strong long-lasting relationships with customers to build loyalty Coordination Liaise between customers and other departments like operations or sales to ensure...

  • Customer Relationship Officer

    2 weeks ago

    Kottayam, Kerala, India EASY FINCAP Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Company DescriptionWe suggest you enter details about Easy Fincap here.Role DescriptionThis is a full-time on-site role for a Customer Relations Executive located in Kottayam. The Customer Relations Executive will be responsible for managing client relations, ensuring customer satisfaction, providing excellent customer service, and effective...

  • Customer Relation Executive

    1 week ago

    Kottayam, India Purackal Honda Full time

    We are hiring a Customer Relations Executive is responsible for managing and improving the relationship between a company and its customers. Key responsibilities typically include: - Issue Resolution: Address customer complaints and resolve issues efficiently, ensuring customer satisfaction. - Product Knowledge: Maintain a thorough understanding of company...